Field Supervisor - Calama

Description

Job Summary: Supervise on-site execution of maintenance and support for assistance equipment, resolving failures and ensuring service operational continuity. Key Highlights: 1. Lead on-site maintenance and support activities 2. Ensure operational continuity of technological equipment 3. Manage operational customer relationships **Field Supervisor \- Calama (1 vacancy)** **Construction Masters / Supervisors** =================================================================================================== ### **CONTACT INFORMATION** **Company:** VIGATEC S A **Economic Activity:** Other business support services n.e.c. **Company Description:** VIGATEC, with over 40 years of innovation in technological solutions, drives corporate transformation. With more than 450 employees and subsidiaries across several Latin American countries, it offers products ranging from circular economy equipment to BPO services. ### **DESCRIPTION** Position Mission: Execute on-site maintenance and support of assistance equipment, resolving failures and ensuring operational and service continuity. Position Functional Responsibilities: 1\. Supervise on-site execution of maintenance, support, and equipment replacement activities, ensuring quality and compliance. 2\. Monitor the operational status of equipment at client sites, ensuring service continuity. 3\. Manage on-site operational customer relationships, channeling requirements and contingencies. 4\. Report operational progress, incidents, and results, proposing improvements to optimize service delivery. 5\. Supervise the receipt, tracking, and resolution of incidents reported by customers. 6\. Ensure technical support requests are addressed within agreed response timeframes. 7\. Plan and coordinate preventive and corrective maintenance activities for equipment installed at customer sites. 8\. Ensure all maintenance is performed in accordance with company-established standards and procedures. 9\. Supervise inventory of spare parts, tools, and equipment required for technical service. 10\. Perform technical tasks on-site when required, supporting or replacing technicians to ensure operational continuity. 11\. Identify technical team training needs and coordinate implementation of training programs. Our Ideal Candidate: \* Degree in Computer Technology, Systems Engineering, or related fields \* Minimum 3 years in technical service, including at least 1 year in supervision or leadership roles \* Experience in technical support for equipment or technological systems \* Mandatory Class B Driver's License \* Residence in Calama or nearby areas. Antofagasta, Calama 14/04/2026 \- 05/05/2026 Confidential Full-time ### **REQUIREMENTS** **Education Level:** Completed Higher Education **Experience:** 5 years **Qualifications:** * Computer and Informatics Engineering #### **Other Requirements:** **Driver's Licenses:** * CLASS B \- Motor vehicles with three or four wheels for private transportation (cars, SUVs, vans, minivans, etc.). ### **CHARACTERISTICS** **Contract Type:** Project-based or task-specific contract **Position Level Offered:** Supervisor **Source of Job Posting:** WEB **Professional Practice Opportunity:** No