Onboarding and Development Project Manager

Description

Job Summary: We are seeking an Onboarding and Development Project Manager to lead carrier onboarding for Home Delivery, ensuring efficiency and growth. Key Highlights: 1. Lead high-impact initiatives to drive business growth. 2. Fun and highly collaborative work environment. 3. Opportunities for professional growth and learning. **Job Description** ---------------------- \#WeAreGrupoFalabella — we want to inspire you with innovation, commitment, great challenges, and above all, a fun and highly collaborative work environment. If you are passionate about project management and logistics operations development, and motivated to lead high-impact initiatives that drive business growth, this opportunity is for you! At Home Delivery, we are looking for an Onboarding and Development Project Manager. What is the role’s mission? To lead the end-to-end onboarding process for new carriers — from sourcing and evaluation through to operational activation — ensuring an efficient, scalable, and business-aligned experience. Responsibilities * Design and implement strategies to source new carriers and logistics providers. * Lead digital recruitment campaigns and lead generation to expand the carrier network. * Manage the search, evaluation, and qualification of new logistics providers. * Design, implement, and optimize the carrier onboarding process. * Coordinate the creation and activation of providers, carriers, and fleets in internal systems. * Develop induction, training, and certification programs for new carriers. * Ensure documentary and regulatory compliance throughout the onboarding process. * Lead continuous improvement initiatives aimed at optimizing onboarding timelines, experience, and productivity. * Collaborate cross-functionally with Technology, Operations, Transportation, and Business Development teams. * Define management metrics, develop reports and dashboards to support decision-making. * Gather technology requirements and coordinate automation and digitalization projects. Requirements * Bachelor’s degree in Commercial Engineering, Industrial Civil Engineering, or a related field. * Minimum 2 years of experience in similar roles. * Proven experience in logistics, transportation, or distribution companies. * Knowledge of digital sourcing and acquisition campaigns. * Experience in data analysis and KPI management. * Proficiency in Excel. * Familiarity with Business Intelligence tools. * Ability to lead projects, coordinate multiple stakeholders, and manage continuous improvement initiatives. Benefits * Complementary health insurance * Additional days off beyond statutory vacation days * Year-end bonuses * Discounts at our stores using your CMR card * Opportunities for professional growth and learning **Candidate Requirements** -------------------------- * Bachelor’s degree in Commercial Engineering, Industrial Civil Engineering, or a related field * Minimum 2 years of experience in similar roles. * Proven experience in logistics, transportation, or distribution companies. * Knowledge of digital sourcing and acquisition campaigns. * Experience in data analysis and KPI management. * Proficiency in Excel. * Familiarity with Business Intelligence tools. This position is open to candidates with disabilities. **Selection Process** ------------------------ Our selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1\. Apply to the job posting 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or assessments Then, if your profile matches what we’re looking for, we’ll contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — To Simplify and Enhance Life. We operate across 9 countries and consist of five major brands spanning diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand defines who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch and innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves to deliver the best shopping experience at every touchpoint with us.