Field Supervisor - Calama

Description

Job Summary: Supervise and execute field maintenance and support for assistance equipment, ensuring operational continuity and resolving failures. Key Responsibilities: 1. Lead the execution of field maintenance and equipment support. 2. Manage operational client relationships and resolve incidents. 3. Plan and coordinate preventive and corrective maintenance activities. **Field Supervisor \- Calama (1 vacancy)** **Construction Foremen / Supervisors** =================================================================================================== ### **CONTACT INFORMATION** **Company:** VIGATEC S A **Economic Activity:** Other business support services n.e.c. **Company Description:** VIGATEC, with over 40 years of innovation in technological solutions, drives corporate transformation. With over 450 employees and subsidiaries across several Latin American countries, it offers products ranging from circular economy equipment to BPO services. ### **JOB DESCRIPTION** Position Mission: Execute field maintenance and equipment support, resolving failures and ensuring operational and service continuity. Position Functional Description: 1\. Supervise field execution of maintenance, support, and equipment replacement activities, ensuring quality and compliance. 2\. Monitor the operational status of equipment at sites, ensuring service continuity. 3\. Manage on-site operational client relationships, channeling requirements and contingencies. 4\. Report operational progress, incidents, and results, proposing improvements to optimize service delivery. 5\. Supervise the receipt, tracking, and resolution of incidents reported by clients. 6\. Ensure technical support requests are addressed within agreed response timeframes. 7\. Plan and coordinate preventive and corrective maintenance activities for equipment installed at client sites. 8\. Ensure all maintenance is performed in accordance with company-established standards and procedures. 9\. Supervise inventory of spare parts, tools, and equipment required for technical service. 10\. Perform technical tasks in the field when required, supporting or replacing technicians to ensure operational continuity. 11\. Identify technical team training needs and coordinate implementation of training programs. Our Ideal Candidate: \* Degree in Computer Technology, Systems Engineering, or related fields \* Minimum 3 years in technical service, including at least 1 year in supervision or leadership roles \* Experience in technical support for equipment or technological systems \* Mandatory Class B Driver's License \* Residence in Calama or nearby areas. Antofagasta, Calama 14/04/2026 \- 05/05/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education Level:** Completed Higher Education **Experience:** 5 years **Degree:** * Computer and Information Engineering #### **Other Required Qualifications:** **Driver's Licenses:** * CLASS B \- Motor vehicles with three or four wheels for private transportation (cars, SUVs, vans, minivans, etc.). ### **POSITION DETAILS** **Contract Type:** Project-based or Site-specific Contract **Position Level Offered:** Supervisor **Source of Posting:** WEB **Professional Practice Opportunity:** No