Service Planner

Description

Job Summary: Responsible for ensuring the timely supply of spare parts for technical services, guaranteeing efficiency and an excellent customer experience through logistics coordination and material management. Key Highlights: 1. Logistics coordination and material management 2. Collaborative work and positive work environment 3. Professional development within a leading company in the sector **Service Planner / Spare Parts Demand Planner** **Location:** Calama **Company:** SALFA **Schedule:** Full Time **Join SALFA!** At SALFA, we are seeking a **Service Planner / Spare Parts Demand Planner**, who will be responsible for ensuring the timely supply of spare parts required by technical services, guaranteeing efficient service delivery and an excellent experience for our customers. If you are motivated by logistics coordination, material management, and collaborative work across different departments, this opportunity is for you. **Key Responsibilities** * Manage and process spare parts requests originating from technical services. * Timely entry of materials into work orders (WO). * Coordinate spare parts availability by managing inventory, inter-center transfers, and purchase requests as appropriate. * Commit to and communicate material delivery dates responsibly and assertively. * Continuously monitor spare parts status and keep relevant stakeholders informed. * Coordinate with procurement and logistics departments to minimize stockouts and waiting times. * Control material pickup and return processes, ensuring proper safeguarding of company assets. * Contribute to operational continuity of workshops and customer satisfaction. **We seek individuals who stand out for** * Customer orientation and service mindset. * Planning and organizational skills. * Coordination and follow-up capabilities. * Effective communication. * Collaborative teamwork. * Proactivity and sense of responsibility. * Quality orientation and continuous improvement mindset. **What You’ll Find at SALFA?** Professional development within one of the sector’s leading companies. Collaborative work and a positive work environment. Learning and growth opportunities. A culture built on commitment, innovation, quality, and teamwork. **We invite you to join a great team and help deliver excellence to our customers!** **Desired Profile** ------------------ **Requirements** Technical or professional education. Preferably studies related to mechanics, logistics, administration, or related fields. Experience in spare parts management, procurement, or planning. Familiarity with spare parts catalogs is desirable. Proficiency in systems for managing and tracking work orders.