Description
Job Summary:
IT Analyst responsible for managing ICT service operations and continuity, administering technological resources, and supporting cybersecurity.
Key Responsibilities:
1. Manage ICT service operations and continuity
2. Administer technological resources, inventory, and licenses
3. Support the implementation of cybersecurity practices
**IT Analyst \- Talagante. (1 vacancy)** **Programmers / IT Developers \- Computer Programming Technicians**
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### **CONTACT INFORMATION**
**Company:**
Fábricas y Maestranzas del Ejército
**Economic Activity:**
Manufacture of other fabricated metal products n.e.c.
### **DESCRIPTION**
Fábricas y Maestranzas del Ejército is seeking an IT Analyst responsible for managing ICT service operations and continuity, administering technological resources, inventory and licenses, and supporting the implementation of cybersecurity practices to ensure the availability, integrity, and confidentiality of institutional information. Key responsibilities include: 1\. Administer the ticketing system platform; resolve IT incidents and requests; classify and prioritize tickets according to criticality; track resolution progress. 2\. Monitor hardware and software inventory. 3\. Control equipment assignment and traceability to users. 4\. Coordinate and oversee preventive and corrective maintenance. 5\. Implement and monitor compliance with information security and cybersecurity policies. 6\. Monitor and track security alerts, and support incident management. 7\. Promote good cybersecurity practices. 8\. Verify license compliance; advise and propose improvements. 9\. Administer and control IT systems. 10\. Provide functional user support. 11\. Coordinate with vendors or specialized departments to resolve incidents. 12\. Support planning and budgetary control for the IT department. 13\. Track expenses related to IT services, licenses, contracts, and acquisitions. 14\. Manage purchase requests and associated administrative processes. 15\. Maintain budget control and expenditure execution. 16\. Carry out special and/or situational requests within the scope of work.
Metropolitana, Talagante
11/08/2026 \- 18/08/2026
Confidential
Full-time
### **REQUIRED QUALIFICATIONS**
**Education Level:**
**Experience:**
2 years
### **CHARACTERISTICS**
**Contract Type:**
Indefinite-term contract
**Position Level Offered:**
Administrative
**Source of Offer:**
WEB
**Professional Practice Offer:**
No