Senior CVM Campaign Analyst

Description

Job Summary: Actively participate in discovering, building, implementing, and operating end-to-end solutions to enhance customer experience, coordinating across departments and optimizing processes. Key Highlights: 1. Collaborate, challenge the status quo, and grow with purpose. 2. Work in short cycles and learn through continuous feedback. 3. Validate hypotheses through rigorous information analysis. **Job Description** ---------------------- Are you motivated by collaboration, challenging the status quo, and growing with purpose? Actively participate in discovering, building, implementing, and operating end-to-end solutions that improve customer experience. We work in short cycles, learn through continuous feedback, and collaborate to deliver tangible value in every iteration. Coordinate activities across departments; standardize and improve processes; connect business requirements with operations; ensure product or service changes generate added value. Learn about the challenges awaiting you in the Senior CVM Campaign Analyst role. * Validate existing hypotheses through rigorous information analysis. Identify variables influencing outcomes and accurately describe customer/non-customer segments based on relevant variables using data analysis (cross-referencing and clustering of datasets). * Design experiments to evaluate the effectiveness of CVM initiatives. Define target group/control group structure to measure the impact of CVM initiatives. * Communicate results clearly and with appropriate context. Present weekly campaign results to the team and monthly summaries, linking them to market context. What we need from you: * Business hypothesis matrices * Intermediate SQL * Basic ETL tools * Control group experiment designers * Audience segmenters * Basic Power BI * Reports with business context **Candidate Requirements** -------------------------- * Commercial Engineering, Industrial Civil Engineering, or related field This opportunity is open to persons with disabilities. **Selection Process** ------------------------ Our selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches what we’re looking for, we’ll contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are a leading technology and telecommunications company, operating in Chile and Peru. The company provides mobile telephony services and fixed network operations (including data, IT integration, internet, local telephony, long-distance telephony, and related services) for individual, enterprise, corporate, and wholesale segments. We exist to bring closer the infinite possibilities enabled by technology and thereby responsibly transform society. **Our Benefits** ----------------------- * Remote work * Health insurance * Dental insurance * Training and courses * Educational subsidy * Product discounts * Performance bonus