Product Lead

Description

Job Summary: Lead the strategy and evolution of digital and operational products, connecting customer needs, business objectives, and technical capabilities within a collaborative environment. Key Highlights: 1. Lead the vision and roadmap for strategic products. 2. Work directly with technical and commercial teams. 3. Drive improvements based on data and feedback. About the Role **Grupo SM Pro Industrial and Business Services** is seeking a **Product Lead / Product Leader** to join our team in **Mejillones, Antofagasta Region**. In this role, you will be responsible for leading the strategy, prioritization, and evolution of digital and operational products, aligning customer needs, business goals, and technical capabilities. You will work closely with **technology, engineering, operations, design, sales, finance, data, and customer experience** teams to define roadmaps, validate opportunities, prioritize initiatives, and ensure consistent execution. This opportunity is ideal for professionals with experience in **product management, product strategy, digital transformation, B2B solutions, or technology products**, who possess strong business acumen, analytical capability, and cross-functional leadership. Why Work With Us At **Grupo SM Pro Industrial and Business Services**, we believe the best products emerge when business, technology, and customer experience collaborate with clear objectives. You will have the opportunity to: * Lead the vision and roadmap for strategic products. * Work directly with technical and commercial teams. * Participate in investment and prioritization decisions. * Develop customer value propositions. * Analyze performance, adoption, and profitability. * Drive improvements based on data and feedback. * Mentor Product Managers or Product Owners as appropriate. * Participate in transformation and growth initiatives. Key Responsibilities * Define product vision, strategy, and roadmap. * Translate business objectives into product priorities. * Analyze customer needs and market opportunities. * Define and prioritize initiatives in collaboration with stakeholders. * Prepare business cases for new products or features. * Lead discovery and validation processes. * Coordinate with design and technology teams to develop solutions. * Collaborate with engineering on technical feasibility and scope. * Define product goals, metrics, and KPIs. * Monitor adoption, usage, revenue, and profitability. * Analyze customer and internal team feedback. * Coordinate product and feature launches. * Support go-to-market strategies. * Participate in pricing and commercial model definition. * Identify risks and dependencies. * Prepare reports and presentations for management. * Facilitate alignment between technical and business areas. * Manage the full product lifecycle. * Identify opportunities for optimization and automation. * Support professional development of product team members. * Participate in strategic planning. * Perform other functions related to product leadership and management. Requirements * **5–8 years of experience** in product management, digital products, technology, or digital transformation. * Prior experience as a **Product Lead, Senior Product Manager, Product Manager, Lead Product Owner**, or similar role. * Experience managing end-to-end products. * Ability to develop and maintain roadmaps. * Experience working with technology, design, and business teams. * Knowledge of agile methodologies. * Experience using metrics to evaluate performance. * Ability to prepare business cases. * Proficiency in **Microsoft Excel and PowerPoint**. * Experience with tools such as **Jira, Confluence, Productboard, Aha!**, or similar is preferred. * Strong communication and negotiation skills. * Ability to influence without relying on hierarchical authority. * Sound judgment for prioritizing multiple initiatives. * Business- and customer-oriented mindset. Desired Qualifications * Professional degree in **Commercial Engineering, Industrial Civil Engineering, Computer Engineering, Business Administration**, or related field. * Experience with B2B products or enterprise platforms. * Experience in industrial, technology, logistics, or services sectors. * Knowledge of UX, customer discovery, and research. * Experience with analytics tools such as **Power BI, Tableau, Looker**, or similar. * Knowledge of pricing and profitability analysis. * Experience with OKRs and KPIs. * Familiarity with APIs, cloud platforms, or SaaS platforms is preferred. * Experience leading or mentoring product professionals. * Intermediate or advanced English proficiency is preferred. Mindset We Seek We seek someone who understands that leading product does not mean having all the answers—but rather asking the right questions and helping the team make better decisions. We especially value individuals who: * **Focus on outcomes:** prioritize impact over feature volume. * **Listen to customers:** understand problems before building solutions. * **Work with data:** combine metrics with sound judgment. * **Prioritize clearly:** know when to say no to low-value initiatives. * **Bridge business and technology:** translate needs across both domains. * **Experiment:** validate hypotheses before over-investing. * **Communicate effectively:** keep teams aligned. * **Take ownership:** accompany the product from strategy through real-world performance. Salary: $2\.800 \- $3\.500 per month Work Location: On-site employment