Position Summary: The Sales Consultant serves as a surgical advisor, delivering a differentiated customer experience while fostering satisfaction and loyalty. Key Highlights: 1. Strengthen relationships with surgeons and support staff 2. Provide expert product support during surgeries 3. Develop actionable sales plans and execute strategies Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. As a privately held company, we strive to fulfill our corporate mission of helping surgeons treat their patients better™. We are committed to delivering unparalleled quality to the healthcare professionals who use our products—and ultimately to the millions of patients whose lives we impact. **Primary Objective:** The Sales Consultant serves as a surgical advisor responsible for delivering a differentiated customer experience, fostering satisfaction, loyalty, and retention through proactive engagement, regular account visits, articulation of Arthrex’s value proposition, and contribution of broad product expertise, procedural solutions, and product availability. **Essential Duties and Responsibilities:** Account Management and Growth: * Strengthen relationships with surgeons and support staff (e.g., secretaries, instrument technicians) and act as an ambassador of Arthrex’s mission and values in the market. * Develop actionable sales plans and execute strategies that drive volume growth, improve average selling price (ASP), and increase product penetration across surgeon accounts. * Proactively identify and convert opportunities for additional sales (upselling), cross-selling, and expanded product utilization per procedure—leveraging market data and trends. * Collaborate with the Product Marketing team to execute launches of new technologies and targeted campaigns, ensuring timely adoption and maximizing market impact. * Monitor customer performance and key performance indicators, taking action to ensure achievement of sales objectives. Clinical and Technical Experience: * Provide expert product support during surgeries, demonstrations, medical education labs, and on-site training for surgeons and operating room staff—reinforcing Arthrex’s reputation for clinical excellence. * Provide commercial insights regarding surgical volume to ensure appropriate demand planning (forecasting and inventory levels). **Minimum Requirements:** * Bachelor’s degree required. * Minimum of 3 years of consistent experience in medical devices—sales, product management, or business development—in the Latin American market. * Orthopedic medical device experience preferred. **Knowledge, Skills, and Abilities/Relevant Specialized Courses and/or Training:** * Product, solution, and sales technique knowledge * Consulting/influencing/negotiation skills * Commercial assessment knowledge * Project/time management * PC: MS Office Suite, Advanced Excel, MS Power BI is a plus. CRM (Customer Relationship Management) proficiency required. We are committed to treating all applicants fairly and do not discriminate on the basis of race, nationality, age, sex, physical characteristics, social origin, disability, union affiliation, religion, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other unlawful criterion under applicable law.
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
