IT Operations Manager

Description

Job Summary: We are seeking an IT Operations Manager to oversee technology services, coordinate teams, manage operational projects, and ensure the continuity and quality of platforms. Key Highlights: 1. Professional technological environment with digital systems and solutions. 2. Mid-level management position to coordinate teams and services. 3. Professional development in technological management, leadership, and process improvement. **About the Role** TEK Group Chile SpA provides technology services, business support, digital infrastructure, systems management, and IT solutions for organizations across various sectors. We are seeking an **IT Operations Manager** to supervise technology services, coordinate technical teams, manage operational projects, and ensure the continuity and quality of platforms and systems. This role is ideal for a professional with experience in IT operations, infrastructure, technology service management, or business support. **Why Join Us?** **Professional Technological Environment** Work with systems, infrastructure, and digital solutions tailored to enterprise clients. **Mid-Level Management Position** Coordinate technical teams, vendors, priorities, and service levels. **Professional Development** Strengthen your expertise in technological management, leadership, and process improvement. **Direct Impact** Contribute to improving the availability, efficiency, and quality of technology services. **Key Responsibilities** * Manage daily technology and IT service operations * Coordinate support, infrastructure, and systems teams * Oversee incidents, requests, and service levels * Manage vendors, resources, and operational priorities * Monitor platform availability, performance, and continuity * Coordinate technology implementation and improvement projects * Prepare operational reports, metrics, and updates * Identify opportunities to optimize processes and services * Support risk management and operational continuity * Ensure compliance with internal policies and procedures **What We’re Looking For** Experience * Experience in IT operations, technological infrastructure, business support, systems, or service management * Prior experience coordinating technical teams or technology projects * Experience in cloud services, technology vendors, operational continuity, or enterprise platforms will be valued Skills * IT operations management * Coordination of technical teams * Infrastructure management * Technology service management * Metrics monitoring * Vendor management * Process improvement * Organization and problem-solving Education * Professional degree in Computer Engineering, Systems Engineering, Information Technology, or a related field * Certifications in IT service management, cloud, project management, Agile, or cybersecurity will be valued Salary: $3\.500\.000 \- $4\.500\.000 per month Work Location: On-site employment