CUSTOMER LOYALTY COORDINATOR U2

Description

Job Summary: Agrosuper is seeking a Customer Loyalty Coordinator to optimize customer experience through data analysis and the design of improvement strategies. Key Highlights: 1. Optimize customer experience and engagement in every interaction. 2. Design and implement strategies to improve customer experience. 3. Monitor key customer experience metrics and analyze data. Job Alerts Link **\#body.unify div.unify\-button\-container .unify\-apply\-now:** focus, \#body.unify div.unify\-button\-container .unify\-apply\-\#body.unify div.unify\-button\-container .unify\-apply\-now: focus, \#body.unify div.unify\-button\-container .unify\-apply\-Job Title: CUSTOMER LOYALTY COORDINATOR U2 **Publication Start Date:** 17/8/26 **Job Description:** ARE YOU READY TO TAKE ON NEW CHALLENGES? Agrosuper is a company that seeks to nourish talent, ambition for growth and development; therefore, we invite you to join us. Here, we aim to "Nourish the good things in life every day"—this is our purpose, and we are committed to continuously improving how we do things, fostering a spirit of growth and development, and enjoying life. The Commercial Management, through the Omnichannel Platforms and Experience Sub-Management, invites you to participate in the selection process for the position of Customer Loyalty Coordinator, to be based at our Central Office in Rancagua. The purpose of this role is to optimize customer experience by understanding customers’ needs and expectations through information and metric analysis, and by building models that enable the design of strategies and processes aimed at improving satisfaction and engagement in every interaction. **Main Responsibilities:** Design, propose, and implement strategies aimed at improving customer and consumer experience across all touchpoints, using data analysis as the foundation for decision-making. Analyze and enhance various stages of the customer journey—from initial brand awareness to post-sales support. Monitor key customer experience metrics such as NPS and CSAT, identifying trends and opportunities for improvement. Review and refine measurement methodologies, ensuring reliable data for defining and tracking experience and loyalty strategies. **Mandatory Requirements:** Hold a university degree in Business Engineering, Industrial Engineering, Statistics, or a related field. (Mandatory) Advanced proficiency in Microsoft Office. (Mandatory) Advanced knowledge of statistics. (Mandatory) At least one year of professional work experience. (Mandatory) Intermediate-level knowledge of process management and analysis. (Desirable) Advanced proficiency in Analytics tools. (Desirable) Specialization or experience in data analysis and statistical analysis. (Desirable) Intermediate level of English. (Desirable) **Some of Our Benefits Include:** Growth and development plans. Training programs and study scholarships. Agreements with various institutions. Performance-based bonuses. People are the heart of Agrosuper; thus, we are committed to including employees with disabilities who wish to join a team dedicated to constantly doing things better, with a spirit of growth and development, while enjoying life. Join Agrosuper! **\#body.unify div.unify\-button\-container .unify\-apply\-now:** focus, \#body.unify div.unify\-button\-container .unify\-apply\-\#body.unify div.unify\-button\-container .unify\-apply\-now: focus, \#body.unify div.unify\-button\-container .unify\-apply\-