Commercial Coordinator

Description

Job Summary: Commercial Coordinator to drive sales and strengthen customer relationships in a dynamic fashion and commerce environment, supporting the company's growth. Key Highlights: 1. Direct impact on sales growth and customer development. 2. Work in a dynamic fashion and commerce environment. 3. Opportunity to strengthen competencies in sales and commercial management. About the Role At **Femina Fashion and Commercial Services**, we are seeking a **Commercial Coordinator** to support our sales growth, strengthen customer relationships, and coordinate the company’s commercial activities. The selected candidate will be responsible for tracking business opportunities, coordinating commercial campaigns, maintaining up-to-date customer information, and supporting the achievement of sales targets. This role will work closely with Sales, Marketing, Operations, Administration, Logistics, and Customer Service teams, ensuring proper execution of commercial initiatives and delivering a consistent customer experience. We seek an organized, dynamic, and results-oriented professional with experience in sales, commercial coordination, and customer management. Why Join Us? **Commercial Impact:** You will have direct involvement in initiatives aimed at sales growth and customer development. **Dynamic Industry:** You will work in an environment connected to fashion, commerce, trends, and customer experience. **Professional Development:** You will strengthen your competencies in sales, commercial management, planning, and performance analysis. **Cross-functional Collaboration:** You will collaborate with Marketing, Logistics, Operations, and Administration. **Autonomy:** We value professionals capable of identifying opportunities and proposing commercial actions. Key Responsibilities * Coordinate daily commercial activities. * Track sales opportunities. * Maintain an updated commercial pipeline. * Prepare and track quotations. * Coordinate commercial campaigns and promotions. * Support the execution of sales plans. * Maintain contact with current and potential customers. * Manage commercial requests. * Coordinate information among Sales, Marketing, and Operations. * Support prospecting processes. * Keep customer information up to date in the CRM. * Prepare commercial reports. * Analyze sales results. * Monitor target achievement. * Prepare commercial forecasts. * Track orders and customer commitments. * Coordinate product launches. * Identify opportunities for add-on and cross-selling. * Support customer loyalty initiatives. * Coordinate pricing and promotional information. * Participate in commercial meetings. * Analyze performance by product, customer, or channel. * Support e-commerce processes as applicable. * Coordinate with Logistics regarding product availability. * Identify commercial risks and propose mitigation actions. * Participate in customer experience improvement initiatives. What We’re Looking For **Experience:** 3–5 years of experience in Sales, Commercial Coordination, Retail, E-commerce, Marketing, or related fields. **Education:** Technical or university degree in Commercial Engineering, Business Administration, Marketing, Sales, Retail Management, or a related field. **Commercial Management:** Experience tracking customers, opportunities, and targets. **Sales:** Knowledge of consultative selling processes and portfolio development. **Excel:** Intermediate or advanced proficiency in Microsoft Excel. **CRM:** Experience using commercial management platforms. **Analysis:** Ability to interpret sales KPIs and results. **Organization:** Ability to manage multiple campaigns, customers, and priorities simultaneously. Preferred Qualifications * Experience in fashion, retail, beauty, accessories, or fast-moving consumer goods. * Proficiency with Salesforce, HubSpot, Zoho, or other CRMs. * E-commerce experience. * Proficiency with Shopify, VTEX, WooCommerce, or other platforms. * Knowledge of visual merchandising. * Proficiency with Power BI. * Experience managing promotional campaigns. * Knowledge of pricing strategies. * Account management experience. * Proficiency with commercial KPIs. * Sales planning experience. * Knowledge of omnichannel strategies. Salary: $1.500.000 – $3.200.000 per month Work Location: On-site employment