Patient Supporter

Description

Summary: This role supports patient recruitment and engagement in clinical studies, focusing on understanding patient experiences and preferences to improve health outcomes. Highlights: 1. Key role in innovative patient recruitment and engagement strategies 2. Works closely with patients, Project Management, and healthcare stakeholders 3. Opportunity to become a Subject Matter Expert in various areas Santiago, Chile \| Full time \| Hybrid \| R1553122 **Patient Supporter** The Global Perspectives team helps scientists improve health outcomes through a better understanding of patients and their treatment preferences and experiences. The Patient Supporter role is a key position within Global Perspectives and the Patient Recruitment team: we are an innovative and forward\-thinking team at the cutting\-edge of new patient recruitment and engagement strategies. *What the role looks like* * Delivery of patient recruitment and engagement strategies. * You will have a key role in the implementation and delivery of innovative solutions to enrol and engage patients in non\-interventional clinical studies (including but not limited to qualitative interviews, online surveys, adboards, longitudinal studies). * You will work very closely with the patient, as well as with the Project Management team, and partner with Patient Organisations and other healthcare stakeholders. * You will lead and be responsible for recruitment success, including meeting key performance metrics, delivering within timelines, and customer satisfaction. * Patients and their journeys will drive your day\-to\-day delivery. * Utilize various methods for recruitment including our internal patient network, Social Media, Patient Associations to locate and recruit potential participants *Skills* * Patient recruitment will involve validating to assessing an individual’s suitability for a particular study. * You can also become a Subject Matter Expert on different areas such moderation, Patient Organisations, Patient Community, and other industry trends and new offerings. * You will also ensure compliance with all regulatory and ethical standards, and by following study protocols. * You will regularly get involved in problem solving, process review, improvement activities and innovation implementation. What you need to apply * Excellent organizational, collaboration and problem\-solving skills. * Communication and strong interpersonal skills to establish and maintain effective working relationships with patients, colleagues and other stakeholders. * Effective time management skills and ability to manage competing priorities. * Comfortable working with social data and technology. * Computer literacy and social media skills including proficiency in MS Office. Good understanding of Excel is advantageous. * Full written and verbal communication skills including **excellent command of English** **as all your day\-to\-day task will be in English.** * Other European languages will be appreciated. * Bachelor Degree * Strong interest in the pharmaceuticals and healthcare industries, patients and research. This is an exciting opportunity to be part to contribute to IQVIA Patient Voice offer. IQVIA is a leading global provider of information services, innovative technology solutions and research which focuses on the use of data and science to help its health sector clients find better solutions for their patients. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. **Where you'll work** --------------------- ### **Hybrid** You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in\-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment. **Culture** ----------- Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.