Description
Job Summary:
We are seeking an organized and proactive Sales Operations Assistant to support commercial and sales operations, maintain information, process documentation, prepare reports, and coordinate requests.
Key Highlights:
1. Administrative and operational support to the sales team
2. Development of skills in sales support and customer service
3. Opportunity for growth in sales operations
Job Summary
We are looking for an organized, proactive, and customer-oriented **Sales Operations Assistant** to support our commercial and sales operations in Temuco. This is an excellent opportunity for individuals interested in sales support, commercial operations, customer service, administration, order management, or commercial operations. You will help keep sales information up to date, process customer and order documentation, prepare reports, coordinate routine requests, and provide daily operational support to the sales team. We value academic training, professional internships, administrative or customer service experience, sales experience, or transferable skills. Extensive prior sales experience is not required.
Responsibilities
Provide daily administrative and operational support to the sales team.
Assist in processing inquiries, orders, and sales-related requests.
Enter and update customer, sales, and order information in company systems.
Maintain accurate customer and sales records.
Assist in preparing quotations, proposals, order documents, and other sales materials.
Monitor order progress and follow up on pending requests.
Assist in coordinating information among sales, customer service, operations, logistics, and finance teams.
Support customers and internal teams with routine inquiries regarding orders and accounts.
Assist sales representatives with administrative and documentation tasks.
Maintain and update CRM information as needed.
Assist in preparing daily, weekly, and monthly sales reports.
Assist in tracking sales activities, orders, opportunities, and customer follow-ups.
Support the preparation of basic sales data and performance reports.
Assist in keeping product, pricing, and customer information up to date.
Help identify incomplete or incorrect order information and coordinate corrections.
Support customer onboarding and account administration when necessary.
Assist with sales meetings, presentations, and commercial documentation.
Organize digital files, sales documents, and customer records.
Assist in monitoring shared sales email inboxes and work queues.
Follow up on routine requests from customers and internal departments.
Support promotional campaigns and other commercial initiatives.
Follow established company procedures for sales, customer service, data protection, and internal policies.
Requirements
Interest in sales, customer service, administration, commercial operations, or business management.
Proficient use of computers, email, spreadsheets, and common software applications.
Basic knowledge of Microsoft Excel or similar programs.
Strong oral and written communication skills.
Customer orientation and willingness to assist others.
Strong organizational skills and attention to detail.
Basic calculation and problem-solving skills.
Ability to quickly learn new systems and business processes.
Ability to follow established procedures and maintain accurate records.
Ability to manage multiple routine tasks and priorities.
Ability to work independently and collaboratively.
CRM, order management, or sales system knowledge is desirable but not mandatory.
Relevant studies in business administration, sales, marketing, administration, commerce, or related fields are desirable but not mandatory.
Prior experience in sales support, customer service, administration, retail, or operations is desirable but not mandatory.
Internships, academic projects, part-time work, or other transferable experience will also be considered.
Why Work With Us?
Gain practical experience in sales and commercial operations.
Develop skills in sales support, customer service, and administration.
Gain experience using CRM systems and sales management processes.
Strengthen your skills in Microsoft Excel, report generation, and data management.
Learn how customer orders and commercial requests are managed.
Familiarize yourself with sales reporting and performance metrics.
Develop professional communication and coordination skills.
Work alongside sales, customer service, operations, logistics, and finance teams.
Acquire transferable skills for careers in sales operations, account support, customer service, and commercial operations.
Gain experience that enables progression to roles such as Sales Operations Coordinator, Sales Support Specialist, Account Coordinator, Commercial Operations Coordinator, or Sales Operations Analyst.
Access professional learning and career development opportunities.
Salary: $600\.000 \- $750\.000 per month
Work Location: On-site employment