Description
Job Summary:
Serve customers, manage potable water sales, issue certifications and work orders, and report commercial management indicators.
Key Responsibilities:
1. In-person customer service and solutions
2. Administrative management of potable water sales
3. Issuance of certifications and work orders
Water services company requires a Commercial Executive to work in the city of Tocopilla.
Conditions:
1\. Salary: CLP 740,000 (net)
2\. Benefit: meals
3\. Working hours: Monday to Thursday, 08:00–17:45; Friday, 08:00–13:00 (42 hours per week)
4\. Responsibilities:
* Provide in-person service to customers visiting the Agency, including classification of their inquiries and appropriate referral according to each case.
* Deliver immediate or follow-up solutions to customers based on complexity level, ensuring resolution of each case.
* Provide administrative support for potable water sales management via the pilón system.
* Process credit notes in cases of billing errors.
* Issue certifications to customers related to sanitary infrastructure installation.
* Receive and process feasibility requests in coordination with the Agency’s operations department.
* Issue work orders to the operations department and contractors as needed for municipal sanitary infrastructure, including respective tracking and closure.
* Report commercial management indicators to supervisor based on service activities performed.
5\. Work location: Tocopilla
6\. Contract type: Service contract under the Transitory Services Regime (Replacement)
7\. Requirements:
* Technical professional degree in Administration, Accounting, Public Relations, or related fields.
* Intermediate-level Excel proficiency.
* Residence in Tocopilla