Experience Marketing Specialist AFP

Description

Job Summary: Designs and implements plans to enhance customer experience and strengthen loyalty, supporting communications and development initiatives. Key Responsibilities: 1. Enhances customer experience and strengthens loyalty. 2. Manages deep customer knowledge and their experience. 3. Implements the communications plan and creates marketing content. **Experience Marketing Specialist AFP (1 vacancy)** **Statistical, financial, and insurance services employees \- Computer systems developers and analysts** ============================================================================================================================================================================== ### **CONTACT INFORMATION** **Company:** AFP Cuprum **Economic activity:** Administrators of pension funds (AFP) **Company Description:** AFP Cuprum is a company with over 35 years of history in the domestic market, distinguished by its excellence in advisory services and recognized for its track record, service quality, and long-term profitability. ### **DESCRIPTION** In this role, you will be responsible for designing and implementing plans to improve customer experience and strengthen loyalty, supporting initiatives focused on customers, communications, and developments that drive better experiences. Key Responsibilities: Manage deep customer knowledge alongside their experience. Ensure adherence to the service model and differentiated value proposition defined per segment. Support the design and implementation of loyalty and advisory initiatives. Responsible for implementing the communications plan according to the defined strategy, creating direct marketing content, advisory campaigns, personalized and informative communications for customers. Support the implementation of personalized onboarding per defined segment. Responsible for monitoring outcomes of implemented initiatives. Metropolitan Region, Las Condes 26/11/2025 \- 28/01/2026 Confidential Full-time ### **REQUIREMENTS** **Education level:** **Experience:** 1 year ### **CHARACTERISTICS** **Contract type:** Indefinite-term contract **Position level offered:** Specialist **Source of the offer:** WEB **Professional practice opportunity:** No **Suitable for the following employment groups:** Persons with disabilities View job requirements