Digital Operations Director

Description

Position Summary: We are seeking a Digital Operations Director to lead the operational strategy, oversee platforms, and coordinate multidisciplinary teams at InforPlay Online SpA. Key Highlights: 1. Strategic leadership in operations and technology 2. Professional technological environment with business impact 3. Professional development in digital leadership and strategic planning **About the Position** InforPlay Online SpA provides digital services, online platforms, technological solutions, content management, and operational support for end users and enterprise clients. We seek a **Digital Operations Director** to lead the operational strategy, supervise platforms and services, coordinate multidisciplinary teams, and ensure an efficient, stable, and results-oriented digital experience. **Why Join Us?** **Strategic Leadership** Participate in key decisions related to operations, technology, and digital growth. **Professional Technological Environment** Work with online platforms, digital services, and specialized teams. **High Business Impact** Directly contribute to improving service efficiency, availability, and quality. **Professional Development** Strengthen your expertise in digital leadership, team leadership, and strategic planning. **Key Responsibilities** * Lead the digital operations and services strategy * Oversee platforms, processes, and service-level agreements * Coordinate technical, operational, and customer support teams * Manage budgets, resources, timelines, and performance metrics * Monitor system availability, service quality, and user experience * Coordinate implementation and technological improvement projects * Manage critical incidents and operational continuity plans * Identify opportunities to optimize processes and services * Prepare executive reports and strategic recommendations * Ensure compliance with internal policies and procedures **What We’re Looking For** **Experience** * Proven experience in digital operations, online platforms, technology, IT services, or digital product management * Prior experience leading high-responsibility teams and projects * Experience in web services, digital platforms, automation, user support, or digital transformation is highly valued **Skills** * Digital operations leadership * Platform management * Team leadership * Technology project management * User experience * Operational continuity * Performance metrics analysis * Budget management * Communication and decision-making **Education** * Professional degree in Computer Engineering, Business Engineering, Business Administration, Information Technology, or a related field * Postgraduate studies or certifications in project management, IT services, digital transformation, Agile, or leadership are highly valued Salary: $4\.200\.000 \- $5\.800\.000 per month Workplace: On-site employment