**DESCRIPTION** --------------- We are seeking to hire a highly motivated, frontline Infrastructure Implementation Technician to join our growing network scaling team. The role involves provisioning hardware, configuring and connecting fiber for interdependent network scaling projects across multiple data center sites. The Network Technician will work closely with internal customers and external vendors to facilitate smooth project execution in coordination with Technical Program Managers. Our ideal candidate is highly autonomous, extremely detail-oriented, possesses excellent written and verbal communication skills, and has substantial experience supporting large-scale enterprise networks. They will be highly proficient in all aspects of network hardware, software, and fiber connectivity installation and troubleshooting, combined with a proven project delivery methodology. This position will operate with minimal supervision to drive the stability and sustainability of our next-generation networks and help develop innovative ways to automate and scale our network as we expand. Infrastructure Implementation Technicians are expected to work with established best practices to refine operational procedures, develop new tools, and consistently think proactively and innovatively. The desire and ability to work in an ambiguous and collaborative environment are essential for success. The technician will be based in the Santiago region; however, they will also provide remote support to other Data Centers in the region as needed. They will be responsible for the day-to-day management of server, network equipment, and cabling incidents. Key job responsibilities Network troubleshooting, cabling troubleshooting, equipment installation. **BASIC QUALIFICATIONS** ------------------------ * 2+ years of computer hardware troubleshooting and repair experience * 1+ years of computer networking experience * High school or equivalent diploma **PREFERRED QUALIFICATIONS** ---------------------------- * Experience effectively engaging with customers during problem resolution and operating efficiently under pressure Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.