**At Holding Grupo Firma** we are looking for a proactive and communicative person to join as **Social Media Manager, Customer Service Representative, and Commercial Manager for GF GRÚAS**. **What will your responsibilities be?** ✅ Manage the company's social media accounts (Instagram, Facebook, WhatsApp, etc.) ✅ Respond to messages, handle inquiries, and provide clear and courteous information ✅ Effectively offer and sell our services through digital channels ✅ Digitally offer and sell GF GRÚAS services ✅ Coordinate orders with the operations team ✅ Follow up with customers and keep records updated ✅ Support basic commercial tasks and after-sales service **Profile we are looking for:** * Experience in digital customer service and/or sales via social media * Sales-oriented, problem-solving profile focused on results * Good command of tools such as WhatsApp Business, Instagram, and email * Organized and committed * Ability to work under pressure.