Help Desk Operator

Description

Job Summary: We are seeking a committed, service-oriented Resident Operator to provide operational support for a copying center and help desk, managing technical tickets and incidents. Key Highlights: 1. Operational support and management of the copying center at the client's premises. 2. Provide first-level support (Help Desk) and manage technical tickets. 3. Support compliance with processes, procedures, and quality standards. **Help Desk Operator (1 vacancy)** **Technicians in Information and Communications Technology Operations \- Staff / Customer Service and/or Information Executives** ============================================================================================================================================================================================================== ### **CONTACT INFORMATION** **Company:** People Go Spa **Economic Activity:** Management consulting activities **Company Description:** Chilean company specializing in management consulting and comprehensive Human Resources services. ### **DESCRIPTION** \&\#128196; Join our team as a Resident Operator! Do you have experience in help desk, technical support, or copying centers? We are looking for a committed, service-oriented individual with skills to deliver operational support at an important client’s site. \&\#128205; Work location: Colina, Metropolitan Region. \&\#128736;\&\#65039; Key Responsibilities: Manage copying center operations at the client’s premises. Request and control supplies required for equipment operation. Provide first-level support (Help Desk) and manage technical tickets and incidents on-site. Perform meter readings and monitor equipment via management platforms. Support compliance with established processes, procedures, and quality standards. Adhere to information security, environmental, and occupational safety policies. Participate in training and support service operational continuity. \&\#9989; Requirements: Completed Secondary Education. Minimum 1 year of experience in Help Desk, technical support, or copying centers. Proficiency in Microsoft Office at user level. Knowledge of ISO 9001, ISO 14001, and ISO 45001 standards is desirable. Experience in customer service and on-site support is desirable. \&\#9200; Work Schedule: 40 hours per week. Monday to Friday, 08:15–17:00 hrs. 45-minute lunch break. NET SALARY: $600\.000 \&\#11088; We seek individuals with Excellent customer orientation. Proactivity and problem-solving ability. Organization and responsibility. Strong communication skills. Ability to work independently and collaboratively. \&\#128233; If you have experience in operational support or copying centers and are seeking a new challenge, we invite you to apply! Metropolitan Region, Quilicura 14/07/2026 \- 15/09/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education Level:** **Experience:** 2 years ### **CHARACTERISTICS** **Contract Type:** Fixed-term Contract **Position Level Offered:** Assistant **Source of Offer:** WEB **Professional Practice Offer:** No