Application Support Analyst

Description

Position Summary: Responsible for providing support, monitoring, and maintaining enterprise applications to ensure their availability and proper functioning. Key Highlights: 1. Support, monitoring, and maintenance of enterprise applications 2. Error diagnosis and coordination of solutions with development teams and vendors 3. Proficiency in SQL, APIs, operating systems, and monitoring tools **Job Description** Responsible for providing support, monitoring, and maintaining enterprise applications to ensure their availability and proper functioning. **Responsibilities** * Respond to and resolve application incidents and requests. * Monitor system availability and performance. * Diagnose errors and coordinate solutions with development teams and vendors. * Execute application testing and validation. * Manage tickets and document solutions. * Support updates, implementations, and improvements. **Requirements** * Degree or technical qualification in Computer Science, Information Systems, or a related field. * 1\+ years of experience in application support. * Knowledge of **SQL, APIs, operating systems, and monitoring tools**. * Experience with ticket and incident management. * Familiarity with ITIL and agile methodologies (desirable). * Analytical ability and service orientation. Salary: $2\.150\.000 per month Workplace: On-site employment