Logistics Administrator

Description

Job Summary: Coordinate and plan customer service activities, optimize operational processes, and ensure compliance with policies to deliver high-quality and efficient service. Key Highlights: 1. Professional growth opportunities. 2. Lead the improvement of customer service quality. 3. Optimize operations to reduce time and costs. **We are excited to provide you with opportunities to grow.** Oversee, plan, and coordinate all customer service activities; deliver quality and continuous service improvement; analyze operational processes and planning in the most efficient and effective manner to ensure operational compliance, adhering to company policies and current regulations. Maintain accurate stock records of products stored at the facility and deliver excellent service to our customers. 1\. Track frozen product inventory entering and leaving the facility using a computerized system. 2\. Responsible for coordinating customer service requests and ensuring their timely execution within established hours. 3\. Monitor order fulfillment—ensuring each customer’s orders are completed accurately and on time. 4\. Ensure documentation and information provided to cardholders is organized and matches customer requirements. 5\. Ensure all services are correctly recorded for each operation. 6\. Monitor and optimize operational performance to reduce time and costs. 7\. Support truck weighing control, issuance of reports, label creation, dispatch guides, or any other documentation generated from operations. Let's redefine the future of the cold chain in Latin America together! We are looking for you!