Do you dare to take the lead and do things differently? If you want to make a real impact on people while we reinvent the financial industry, Bci is for you. The mission of this position is to support different branches during the absences of regular executives. This support must ensure service quality, business generation, risk control, and provide comprehensive advisory services to our customers. You will carry out commercial actions focused on selling personal banking products and services, advising customers on the use of digital and self-service channels, with the purpose of contributing to a memorable service experience and agile resolution of customer needs, in order to achieve both business unit and individual commercial results. **In this role, you will have the opportunity to:** * Support portfolios without assigned executives or replace absent personnel.\- Generate new business by contributing to the achievement of financial targets.\- Contribute to delivering a memorable customer experience.\- Help meet your office's commercial and risk goals.\- Stay continuously updated on internal and external regulations related to your role.\- Acquire clients from the corresponding Individual segment, making use of various available tools, techniques, commercial practices, and sales methods. **It’s even better if you have:** **Desirable experience:** \- Education: Minimum Professional Technician level\- Related responsibilities: Customer service, Selling intangible products\- Years of experience: 1 year