**Customer Service Analyst (Part\-Time) (3 vacancies)** **Workers / Customer Service Executives and/or Information Officers** ============================================================================================================================================= ### **CONTACT INFORMATION** **Company:** WHOOSH CL SpA **Economic activity:** Other land transport support services, n.e.c. **Company description:** Electric scooter sharing rental service ### **DESCRIPTION** At Whoosh, we are seeking a Customer Service Analyst to provide remote assistance to our users, responding to inquiries, managing refunds and cases, and ensuring an exceptional user experience. This position is fully remote and part-time. Responsibilities: \- Respond to user inquiries and provide information about the service. \- Manage refunds and cases, ensuring efficient resolution. \- Ensure a seamless and satisfactory user experience. Requirements: \- Intermediate English proficiency: To interact with international customers and colleagues. \- Communication skills: Ability to actively listen, effectively resolve problems, and maintain a professional attitude. \- Customer orientation: Commitment to user satisfaction and continuous service improvement. \- Prior experience in customer service or support is a plus. \- Availability to work remotely and on a part-time basis. Conditions: \- 100% remote position, allowing work from anywhere in the country. \- Personal computer and internet connection are required. Metropolitan Region, Santiago 12/04/2025 \- 01/08/2026 Confidential Part-time work schedule ### **REQUIRED QUALIFICATIONS** **Education level:** Completed secondary education **Experience:** 1 year **Secondary education type:** * Technical and Professional Education ### **CHARACTERISTICS** **Contract type:** Indefinite-term contract **Job level offered:** Technical **Source of the job posting:** Website **Professional practice opportunity:** No **Suitable for the following employment groups:** Persons with disabilities View job requirements