Deputy Operations Manager - Security

Description

Position Summary: We are seeking a strategic Operations leader to plan, supervise, and control operational processes, ensuring contractual compliance and quality standards. Key Highlights: 1. Strategic leadership in nationwide Operations. 2. Management of indicators, operational control, and auditing. 3. Interdepartmental collaboration for coherent management. **We Are Looking For: Deputy Operations Manager** At **Ingetech**, we continue growing and seek a strategic leader for our **Operations** area. If you are a professional passionate about management control, continuous improvement, and nationwide challenges, this opportunity is for you! **The Challenge** Your mission will be to plan, supervise, and control the execution of operational processes across the country. You will be the key player in ensuring contractual commitments, quality standards, and strategic decision-making alongside the Operations Management team. **Your Key Responsibilities** * **Indicator Management:** Maintain and monitor operational performance KPIs in real time. * **Control and Auditing:** Conduct internal contract audits and verify compliance with staffing levels, shift schedules, and operational directives. * **Reporting:** Prepare executive reports (biweekly/monthly) and develop indicator dashboards. * **Risk Management:** Identify deviations, generate corrective action plans, and keep the operational risk map up to date. * **Interdepartmental Coordination:** Collaborate closely with HR, Finance, and Legal to ensure coherent operational management. **✅ What We Are Looking For (Mandatory Requirements)** * **Education:** University degree in Engineering, Business Administration, Private Security, or related field. * **Experience:** Minimum 5 years in operational management or supervisory roles. * **Technical Knowledge:** Regulations governing private security; KPI and management control systems. * **Advanced Excel proficiency** (Power BI proficiency is desirable). * **Availability:** Full-time schedule with flexibility for executive meetings and on-site visits. Apply with us and help us elevate our operational standards.