QA Tech Lead

Description

Job Summary: We are seeking a QA Tech Lead with experience managing multidisciplinary teams and expertise in Customer Care processes, responsible for defining QA strategies, ensuring data quality, and mentoring the team. Key Highlights: 1. Strategic leadership in functional, technical, and integration QA. 2. High-level collaboration with Architects and Product Owners. 3. Driving the team’s technical growth and Shift Left culture. **QA Tech Lead (1 vacancy)** **Software Developers and Systems Analysts \- IT Programming Technicians** ============================================================================================================================== ### **CONTACT INFORMATION** **Company:** ACL (Aplicaciones Computacionales) **Economic activity:** Information technology consulting activities and management of IT infrastructure ### **DESCRIPTION** Your Key Challenges As the Quality Lead, your responsibilities will include: Strategic Leadership: Defining the comprehensive QA strategy (functional, technical, integrations, and regression). Dynamics 365: Ensuring full coverage across critical components: Case Management, SLAs, Omnichannel, and Knowledge Base.}}Technical: Designing the automation architecture (UI/API), reviewing Pull Requests, and enabling CI/CD pipelines.\+High-Level Collaboration: Working side-by-side with Architects, Development Tech Leads, and Product Owners. Data Management: Guaranteeing data quality (Data Quality) across end-to-end flows. Mentoring: Driving your team’s technical growth and promoting a Shift Left culture. Your Toolkit (Mandatory Requirements) We seek a hybrid profile: People Leader \+ Technical Authority. Experience and Leadership Proven experience as a QA Tech Lead managing multidisciplinary teams. Solid background in CRM implementations (preferably Microsoft Dynamics 365\). In-depth knowledge of Customer Care / After-sales processes. Technology Stack Test Management: Xray, Zephyr or TestRail on Jira/Confluence. UI Automation: Playwright, Cypress or Selenium. API Automation: Postman, REST Assured or Karate. Metropolitana, Providencia 24/04/2026 \- 15/05/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education level:** **Experience:** 5 years ### **CHARACTERISTICS** **Contract type:** Indefinite-term contract **Position level offered:** Professional **Source of the offer:** WEB **Professional practice opportunity:** No **Suitable for the following employment groups:** Persons with disabilities View position requirements