Host/Hostess

Description

Summary: Welcome guests, seat them, ensure cleanliness and safety, and guarantee a positive experience. Highlights: 1. A welcoming environment where hospitality truly comes to life 2. Building positive professional relationships 3. Being part of an exceptional international team **Additional Information** **Job Number**26013698 **Job Category**Food and Beverage \& Culinary **Location**AC Hotel Santiago Cenco Costanera, Avenida Vitacura 130, Providencia, Santiago, Chile, Chile, 7510605 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet guests and determine the number of diners. Seat guests at a clean, available table, pull out chairs, and place a clean, up-to-date menu in front of each guest. Guide guests through the dining room and assist them as needed. Move and arrange tables and chairs, adjust overall layout, and manage seating for groups with specific requirements. Ensure seats are appropriate and that each guest has a napkin, clean flatware, and all other standard items. Verify sufficient availability of menus, and ensure they are up-to-date, clean, and unwrinkled. Maintain cleanliness of work areas throughout the day and follow continuous cleaning procedures. Monitor available seating in dining rooms, service delivery, guest safety, and well-being. Follow and implement all brand safety policies and procedures; report accidents, injuries, and any hazardous working conditions; complete required safety training and obtain necessary certifications. Wear a clean, complete uniform at all times; maintain a neat and professional appearance while on duty; uphold confidentiality regarding brand- and/or hotel-specific information and protect all company property. Welcome and receive all guests in accordance with brand standards. Use clear and courteous language in all communications; answer the phone using appropriate language. Build positive and constructive professional relationships with peers; unite and support one another to achieve common goals; listen and respond appropriately to colleagues’ concerns. Uphold quality requirements and standards. Be accustomed to standing, sitting, and moving for extended periods. Independently move, lift, carry, pull, and place loads weighing up to 4.5 kilograms. Perform all other tasks assigned by supervisors that are consistent with this position. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent. Related work experience: No related work experience required; prior experience in a food service environment is recommended. Supervisory experience: None. Licenses or certifications: None. *At Marriott International, we are committed to promoting equal employment opportunity, respectfully welcoming every individual, and providing equal opportunities for all. We foster an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences our associates bring. We actively prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the refined gesture of serving a beverage or the elegance of an environment meticulously designed down to the smallest element, at AC Hotels, our teams believe that if you have time to do something, you have time to do it thoughtfully. Our guests recognize and appreciate the precise design that defines AC Hotels—and the meticulous attention to detail demonstrated by our teams. If you seek to grow within an environment where hospitality truly comes to life, AC Hotels offers the setting you’re looking for. Our teams embody a resolutely international mindset and a passion for detail. Naturally curious, they eagerly seek new discoveries. Always attuned to the latest trends in art, technology, or design, they are eager to share—especially with guests. Our teams are deeply committed to satisfying those around them and continually ask how they can improve the service they provide. If this description resonates with you, we invite you to explore current job openings at AC Hotels. By joining AC Hotels, you become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** purpose in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself.