Chillán Development Executive

Description

Position Summary: We are seeking a Development Executive to manage the customer portfolio, ensuring achievement of development, service, and retention objectives. Key Responsibilities: 1. Manage customer portfolio with focus on development and satisfaction 2. Identify upselling and cross-selling opportunities 3. Renegotiate and renew contracts, minimizing value loss **Job Description** ---------------------- At Entel, we exist to bring closer the infinite possibilities offered by technology, thereby responsibly transforming society. That is why we are looking for people who want to contribute to our purpose. If you are a Commercial Engineer, Auditor Accountant, or hold a university degree of at least four years (e.g., Administration Engineering) and wish to take on new responsibilities in the commercial area, we invite you to apply for the Development Executive position. The mission of this role is to conduct commercial management of your assigned customer portfolio to ensure achievement of development, service, and customer retention objectives. Some of your responsibilities... * Prepare and keep updated the account plan for each company in your portfolio, focused on customer development, satisfaction, and retention. * Identify needs and upselling and cross-selling opportunities for each account in your assigned portfolio across the full range of fixed, mobile, and IT services and value-added offerings available to the company. * Conduct contract renegotiations and renewals, aiming to minimize value loss resulting from price adjustments. * Maintain ongoing contact with your customers—both in person and via telephone and email—and channel and/or respond to their requests, ensuring timely, high-quality, and content-appropriate responses. * And much more! **Candidate Requirements** -------------------------- * Experience in the commercial area * Customer portfolio management experience This opportunity is open to persons with disabilities. **Selection Process** ------------------------ The selection process for this position proceeds as follows: * Stage 1 (Online): CV and Additional Questions * Stage 2 (Online): Assessments and Video Interview * Stage 3 (In-person): Personal Interview with Finalist Candidates Upon application, you will be notified exclusively via email regarding the status of your application.**About Us** ------------------ We are leaders in the telecommunications industry in Chile. For over 50 years, we have been dedicated to connecting Chileans with their families and friends—and with the rest of the world. We want everyone to live better connected because we believe this enables us to responsibly contribute to transforming our society. This is what drives us.