We are Mar del Sur SpA, an importing, developing, and marketing company of products, primarily in the air conditioning field. Since 1974, we have been enhancing people’s quality of life by improving their well-being. We are currently seeking a Technical Service Technician. Main Mission: Provide comprehensive after-sales service, offering technical advice and support to customers, efficiently diagnosing and repairing purchased products, and ensuring effective case follow-up to guarantee high-quality service that contributes to customer satisfaction and loyalty. Key Responsibilities: 1\. Customer service 2\. Technical Service Management (SSTT) 3\. Report generation 4\. Case follow-up Requirements: Education: Technical degree in Air Conditioning, Telecommunications, Electricity, or related fields. Minimum experience: 1 year in similar roles Behavioral competencies: 1\. Proactivity 2\. Frustration tolerance 3\. Teamwork 4\. Empathy Technical competencies: 1\. Knowledge of electronics and electricity 2\. Technical-functional knowledge of air conditioning systems 3\. Knowledge of refrigerant gases 4\. Knowledge of electrical circuits 5\. Knowledge of microprocessors 6\. Proficiency in soldering techniques 7\. Basic Excel proficiency Work location and modality: On-site, Pudahuel. Benefits: \- Birthday leave day. \- Agreement with Cumbre Dental Clinic. \- Discounts on marketed products. After transitioning to an indefinite-term contract: \- Complementary health, life, dental, and catastrophic insurance. \- Agreement with FALP \- Access to the company’s training program Apply directly at: https://ats.rankmi.com/tenants/2422/job\_offer/5A3F224573 Job type: Full-time Salary: $250\.000 \- $670\.000 per month Workplace: On-site employment