Are you passionate about customer service and the digital financial world? We are looking for a **Client Services Officer** to join a **global fintech** with international presence and a diverse, agile, and results-oriented culture. What you will do * Provide customer support (chat, email, phone, social media). * Ensure fast and high-quality responses. * Document and improve customer service processes. * Update support content and knowledge base. * Collaborate with global teams to improve conversion and retention. What we are looking for * Experience in customer service or similar support roles. * Excellent communication skills (written and verbal). * Fluent English. * Proficiency with digital tools (MS Office, Google Suite, Slack, MT4/MT5\). * Attention to detail, proactivity, and passion for helping. **Location**: Santiago, Chile **Dynamic and international environment**