Sales Support Associate

Description

Job Summary: We are seeking an organized, customer-oriented Sales Support Assistant to provide administrative and operational support to the sales team. Key Highlights: 1. Administrative and operational support to the sales team. 2. Collaboration with sales, customer service, and technology teams. 3. Ideal for recent graduates interested in sales support. Job Summary **Talos Customer \& Technology Solutions Chile SpA** is looking for an organized, customer-oriented, commercially minded ***Sales Support Assistant*** to join our team in San Javier. As a Sales Support Assistant, you will provide daily administrative and operational support to the sales team. You will assist with customer inquiries, quotations, sales records, CRM updates, order processing, documentation, follow-ups, and coordination between customers and internal departments. You will work closely with sales, customer service, technology, operations, and administration teams to ensure customer requests are handled efficiently and sales information remains accurate and up to date. This position is ideal for recent graduates and professionals with limited experience who are interested in sales support, commercial operations, customer service, technology sales, account administration, or business services. Responsibilities: Provide administrative and operational support to the sales team. Respond to routine customer and sales inquiries. Collaborate on preparing quotations and sales documentation. Enter and update customer information in CRM systems. Maintain accurate sales and customer records. Assist with processing customer orders and service requests. Monitor pending customer quotations, orders, and requests. Follow up on routine sales opportunities as directed. Support sales representatives with customer documentation. Prepare customer and product information for sales activities. Maintain digital sales files and backup documentation. Monitor shared sales email inboxes and work queues. Coordinate routine customer requests with internal teams. Assist with customer onboarding and account administration. Support preparation of sales presentations and materials. Update product, service, pricing, and customer information when authorized. Assist with basic inquiries regarding order status. Coordinate order information with operations or logistics teams. Support post-quotation or post-service request customer follow-up. Maintain sales records in Excel and Google Sheets. Assist with weekly and monthly sales reporting. Collect basic sales activity and performance data. Assist with CRM data quality checks. Support basic lead and prospect management. Assist with scheduling appointments and meetings. Maintain accurate records of customer interactions. Escalate complex technical or commercial questions to the appropriate person. Support customer retention and service activities. Adhere to information confidentiality and security procedures. Participate in improving sales processes and customer experience. Requirements: Completed secondary education or equivalent qualification. Technical or professional studies in Business Administration, Sales, Marketing, Commercial Management, Customer Service, or a related field are considered an asset. Approximately 0–1 year of relevant experience is required. Prior sales experience is not mandatory. Recent graduates are encouraged to apply. Strong customer service orientation. Good verbal and written communication skills. Excellent organizational and follow-up skills. Basic to intermediate knowledge of Microsoft Excel. Familiarity with Word, Outlook, Teams, or Microsoft 365\. Comfort working with digital enterprise systems. Familiarity with CRM software is considered an asset. Familiarity with ERP or order management platforms is considered an asset. Basic understanding of sales processes is helpful. Strong numerical and data entry skills. Excellent attention to detail. Ability to manage multiple customer and sales requests. Strong problem-solving skills. Ability to work effectively with sales and technical teams. Ability to quickly learn about products and services. Willingness to develop commercial and customer management skills. Why Work With Us? Gain hands-on experience in sales support. Develop professional customer communication skills. Gain experience with CRM and sales management systems. Learn quotation and order processing procedures. Strengthen Excel and commercial reporting skills. Learn about technology products and services. Develop customer account management skills. Learn lead management and sales funnel processes. Gain experience coordinating with technical and operational teams. Develop transferable commercial and business service skills. Participate in improving sales processes. Build a career path toward roles such as Sales Support Specialist, Account Coordinator, Inside Sales Representative, Commercial Coordinator, or Account Executive. Salary: $600\.000 \- $800\.000 per month Work Location: On-site employment