Senior Facilities Operations Manager

Description

Job Summary: Village MaStars Cleaning Services is seeking a Senior Facilities Operations Manager to lead commercial facilities and maintenance services operations. Key Highlights: 1. Lead daily operations of facilities and maintenance services. 2. Supervise teams, coordinate vendors, and manage schedules. 3. Implement improvements to increase service efficiency and quality. Job Description Village MaStars Cleaning Services is seeking a **Senior Facilities Operations Manager** to lead commercial facilities and maintenance services operations. The role will focus on teams, vendors, service quality, costs, and operational continuity. Key Responsibilities * Lead daily operations of facilities services. * Supervise cleaning, maintenance, and general services teams. * Coordinate vendors, contractors, and external service providers. * Manage schedules, resources, shifts, and operational priorities. * Monitor service quality, productivity, costs, and KPIs. * Oversee contracts and agreed service-level agreements (SLAs). * Manage customer requests and incidents. * Prepare budgets, reports, and analyses for management. * Implement improvements to increase efficiency and quality. * Coordinate with customers, administration, finance, and operations teams. * Identify operational risks and coordinate corrective actions. * Ensure compliance with safety and operational procedures. Requirements * Bachelor’s degree in Administration, Engineering, Facilities Management, Operations, or a related field. * Solid experience in facilities management, commercial services, or operations. * Experience leading teams and vendors. * Knowledge of contracts, budgeting, and cost control. * Advanced proficiency in Excel and management tools. * Strong leadership, communication, and negotiation skills. * Ability to manage multiple facilities and competing priorities. * Organized, autonomous, and results-oriented profile. * Knowledge of occupational safety and risk prevention. * Intermediate or advanced English is desirable. Salary: $1\.964\.323 \- $3\.567\.523 per month Work Location: On-site employment