Customer Service Executive, Concón

Description

Job Summary: We are seeking a Customer Service Executive for a Compensation Fund in Concón, responsible for providing comprehensive support, resolving inquiries, and processing requests. Key Highlights: 1. Comprehensive telephone and in-person support for affiliates and beneficiaries. 2. Resolution of inquiries and processing of benefit and service requests. 3. Administrative support to ensure uninterrupted service delivery. At Fuerza Laboral, we connect top talent with leading companies. We are currently seeking a Customer Service Executive to join a major Compensation Fund located in Concón. This position is offered under a Temporary Service arrangement. Main Responsibilities: * Provide comprehensive telephone and in-person support to affiliates and beneficiaries. * Resolve inquiries and process requests related to the Compensation Fund’s various benefits and services. * Advise users on current programs, agreements, and eligibility requirements. * Perform administrative and operational procedures in accordance with internal regulations. * Process medical leave applications according to established procedures. * Support other administrative tasks inherent to the role to ensure uninterrupted service delivery. What We Are Looking For: * Education: Completed secondary education. * Experience: Minimum 1–2 years in customer-facing roles within financial services and/or insurance sectors, preferably in compensation funds. * Knowledge/Tools: Proficiency in Microsoft Office (user level). What We Offer: * Contract Type: Temporary service contract (medical leave replacement). * Work Modality: On-site. * Working Hours: Monday to Thursday, 08:45–17:30 hrs; Friday, 08:45–16:15 hrs. * Monthly net salary: $640\.000\. At Fuerza Laboral, we promote diverse workplaces. This opportunity complies with Law 21\.015, encouraging the inclusion of persons with disabilities. Apply with us!!