Customer Service Executive

Description

Job Summary: We are seeking a Customer Service Executive to handle inquiries, provide information, and resolve requests in a professional and collaborative environment. Key Highlights: 1. Opportunity to develop communication and customer service skills 2. Professional and collaborative work environment 3. Opportunities for professional growth and development of new skills **Customer Service Executive Job Summary:** We are looking for a friendly, responsible, and service-oriented individual to join us as a Customer Service Executive in Valparaíso. This is a full-time opportunity to gain experience in customer service, communication, and request management within a professional and collaborative environment. The selected candidate will handle inquiries, deliver information, resolve routine requests, and follow up on customer requirements. Guidance on systems and processes used in the role will be provided. **Location:** Valparaíso, Valparaíso, Chile **Employment Type:** Full-time **What you'll do:** * Handle customer inquiries and requests courteously and professionally * Provide clear information about products and services * Assist customers via telephone, email, chat, and other authorized channels * Record and update customer information * Resolve routine customer requests and issues * Follow up on pending inquiries and cases * Manage complaints and requests professionally * Coordinate requests with internal teams * Escalate cases requiring support from other departments * Maintain up-to-date records of all interactions * Support customer service and customer experience activities * Adhere to established service procedures and standards **Requirements:** * Strong communication skills * Service-oriented attitude and willingness to help * Basic computer and digital tool proficiency * Ability to learn new systems and procedures * Organizational skills and attention to detail * Responsibility and teamwork orientation * Experience in customer service, sales, administration, commerce, or related fields is valued but not mandatory * Candidates with varying levels of experience will be considered **Why work with us:** * Professional and collaborative work environment * Training and guidance to perform job responsibilities effectively * Opportunities to develop communication and service skills * Hands-on experience in customer service and management * Opportunities for professional growth * Supportive team environment * Opportunity to develop new skills and assume greater responsibilities If you are seeking an opportunity to develop your skills, gain experience, and grow professionally in customer service, we invite you to apply for this position. Salary: $7\.800\.000 \- $10\.800\.000 per year Workplace: On-site employment