Operations Supervisor

Description

Job Summary: Coarm Commercial and Administrative Services is seeking an Operations Supervisor to coordinate and supervise daily operational activities, ensuring continuity and compliance with processes. Key Highlights: 1. Oversee operations cross-functionally 2. Develop leadership and coordination experience 3. Participate in process improvements About the Role **Coarm Commercial and Administrative Services** is seeking an **Operations Supervisor** to coordinate and supervise daily operational activities, ensuring continuity, adherence to procedures, and proper execution of processes. You will work closely with **administration, logistics, procurement, customer service, finance, and field teams** to resolve incidents, monitor KPIs, and maintain an orderly and efficient operation. Why Work With Us You will have the opportunity to: * Oversee operations cross-functionally. * Coordinate teams and daily priorities. * Work with performance indicators. * Participate in process improvements. * Support operational planning and control. * Develop leadership and coordination experience. Key Responsibilities * Supervise the team’s daily operations. * Assign tasks and prioritize work. * Monitor compliance with procedures and standards. * Track operational KPIs. * Coordinate requirements with administration and logistics. * Resolve incidents and contingencies. * Prepare performance reports. * Monitor response times and service levels. * Coordinate operational resources and needs. * Support inventory and administrative controls as required. * Supervise documentation and records. * Coordinate with suppliers and internal departments. * Identify risks and deviations. * Propose corrective actions and improvements. * Train and support the team. * Participate in follow-up meetings. * Support audits and internal reviews. * Perform other functions related to operational supervision. Requirements * **3–5 years of experience** in operations, logistics, administration, or service coordination. * At least **1 year of experience supervising or coordinating teams**. * Experience as an **Operations Supervisor, Operations Coordinator**, or similar role. * Proficiency in **Microsoft Excel** and Microsoft Office. * Experience with ERP, WMS, CRM, or other operational systems is preferred. * Ability to analyze indicators and prepare reports. * Strong organizational and follow-up skills. * Ability to solve problems quickly. * Good communication skills. * Results-oriented mindset with strong time management. Desirable Qualifications * Technical or professional degree in **Business Administration, Logistics, Industrial Engineering, Operations Management**, or a related field. * Experience in service, distribution, logistics, or administrative companies. * Intermediate or advanced proficiency in Microsoft Excel. * Knowledge of continuous improvement methodologies. * Experience with KPIs and SLAs. * Power BI experience is preferred. * Experience in document control and supplier management. Mindset We Seek We value individuals who: * **Anticipate:** identify issues before they impact operations. * **Lead clearly:** organize tasks and priorities effectively. * **Solve:** seek practical and timely solutions. * **Work with data:** use KPIs to improve outcomes. * **Maintain order:** ensure traceability and compliance. * **Take ownership:** follow through until each incident is resolved. Salary: $1\.500 \- $1\.800 per month Work Location: On-site employment