IT Support

Description

Job Summary: Resolve incidents and service requests to restore normal operation of IT services and maintain operational continuity. Key Responsibilities: 1. On-site IT support and problem resolution. 2. Ticket management and tracking until closure. 3. Investigate and document solutions to ensure operational continuity. **IT Support (1 vacancy)** **Software Developers \- Programmers / IT Developers (IT)** ================================================================================================================================ ### **CONTACT INFORMATION** **Company:** CASINO RINCONADA S.A. (ENJOY SANTIAGO) **Economic activity:** Casino gaming activities ### **DESCRIPTION** Job Mission: Resolve reported incidents and service requests to restore normal operation of IT services. FUNCTIONS: ? Provide on-site IT support services. ? Analyze and resolve problems reported through requirement or incident generation channels. ? Escalate tickets when necessary. ? Create a service or incident ticket for each call and track it until closure. ? Keep users informed of the status of their requests or incidents. ? Resolve problems or incidents at the hardware, software, or any technological equipment level used by Enjoy users. ? Generate, investigate, and document solutions, and perform necessary support activities to maintain operational continuity of the TIC Management’s services. ? Mandatory requirement:... (More information upon application) Coquimbo, Coquimbo 01/06/2026 \- 06/07/2026 Confidential Full-time ### **REQUIRED QUALIFICATIONS** **Education level:** **Experience:** Not required ### **ADDITIONAL DETAILS** **Contract type:** Fixed-term contract **Position level offered:** Professional **Source of posting:** API **Professional practice opportunity:** No