La Serena Help Desk & IT Support Job Listings

Indeed

TECHNICAL FIELD PROFILE (LEVEL 2 IT SUPPORT)

International service desk requires an on-site and on-demand second-line IT support technician to maintain operational continuity and ensure proper functioning of services, serving as the first point of contact for resolution through on-site (field), phone, email, chat, and ticket channels. **Requirements:** Technical studies in computer science, networking, or related fields. At least 1 year of prior experience in on-site IT technical support **Required skills or qualifications:** Knowledge of software installation, Windows Operating Systems, Active Directory, Jira Service Management, Trend Micro, Solman, SAP, Google Workspace, and Network Protocols. Must have a solid understanding of networks, communication protocols, and network hardware. This includes knowledge of TCP/IP, LAN, WAN, and devices such as routers and switches. Must be able to efficiently diagnose and resolve network issues. Critical thinking and quick response capability are essential. Strong professional ethics in communication and customer/user service. Ability to work in teams and generate solution-oriented ideas. **Main responsibilities** Resolve, record, and keep daily workload updated, while keeping end users informed about assigned requests until resolution, maintaining established service levels across all support channels (on-site as needed, phone calls, emails, Google chat, and tickets). Provide second-line solutions for incidents or technical requests related to software, user profiles, operating systems, sales force, and timely escalate to third-line support when resolution cannot be achieved during the first contact or when required according to organizational support protocols. Close all incidents assigned to their work queue by clearly communicating the solution, recommendations, or preventive measures to the end user. Proactively escalate unusual situations to the area supervisor. Availability for on-site rotation and on-demand presence across all assigned field sites (visiting nearby plants scheduled twice per month; transportation included in compensation). Perform any other duties inherent to the position, as well as those assigned by the immediate supervisor. **Net salary:** $650,000.- plus quality, productivity, and attendance bonus of 62,580 net once permanent. On-site work in Coquimbo. Start date: **January 2, 2026.** Job type: Full-time

Manuel Rodríguez 1042, 1780673 Coquimbo, Chile

CLP 650,000/year

Indeed

Back Office Executive

Back Office Executive **ID:** 7744 **Management:** COMMERCIAL MANAGEMENT AND COMPLEX SERVICES DEVELOPMENT **Work Location:** HEAD OFFICE **Commune:** PROVIDENCIA **Work Mode:** Hybrid **Publication Date:** Nov 3, 2025 **Join Chile's largest integrated care network and together impact the well-being of millions of people!** If you enjoy challenges and are looking for an organization that creates social impact, promotes excellence, and cares about the holistic development of its teams, this position is for you! **Who are we?** We are Chile's largest integrated care network and a leader in the mutual aid sector. For over 65 years, we have worked with a strong commitment to promoting healthy and safe workplaces across our 90,000+ affiliated entities, offering high-quality and accessible solutions for our patients. **How do we work?** We are driven by innovation and the use of cutting-edge digital tools to continue advancing our mission. We are a multidisciplinary team that values collaboration, promotes a culture of recognition, and mobilizes to achieve outstanding results, which has allowed us to be recognized as a great place to work according to the Great Place to Work ranking. Join us as our next **Back Office Executive** at the **Head Office**, and together let’s make Chile the country that best cares for workers and their families. **What are the objectives of the role?** Manage patient support tasks related to patient instructions within defined timelines. **What will be your main challenges?** * Provide support in administrative processes related to in-person patient care (front desk admissions and discharges). * Schedule and manage future patient appointments, transportation, treatments, among others. * Flexibility, adaptability, and support for all initiatives implemented in the service that impact patient care and treatment. * Ensure delivery of a distinctive service experience to all our patients, meeting defined standards (timeliness, information, warmth, etc.) **What requirements must you meet?** * Intermediate level Excel skills. **How will you work?** * Rotating shifts: + 1st Week Monday, Tuesday, Wednesday, and Friday 11:30\-20:00 \- Thursday 11:30\-19:00 + 2nd Week Tuesday, Wednesday, Thursday, and Friday 08:30\-16:00 \- Monday 08:30\-16:00 * Hybrid mode **We invite you to join this challenge!** *At Achs, we are committed to equity, diversity, and inclusion. If you need accommodations during your selection process, please let us know so we can provide the best possible experience.*

2222+22 Villa El Arrayán, Vicuña, Chile

Negotiable Salary

Early Childhood Technician64333682567297122

Indeed

Early Childhood Technician

Early Childhood Technician **ID:** 7940 **Management:** CULTURE AND TALENT MANAGEMENT **Workplace:** DAYCARE ROOM **Commune:** PROVIDENCIA **Work Modality:** On-site **Publication Date:** Nov 5, 2025 **Join Chile's largest comprehensive care network and together impact the well-being of millions of people!** If you enjoy challenges and are looking for an organization that creates social impact, promotes excellence, and cares about the holistic development of its teams, this position is for you! **Who are we?** We are Chile's largest comprehensive care network, leaders in the mutual aid sector. For over 65 years, we have worked with a strong commitment to promoting safe and healthy work environments across our 90,000+ affiliated entities, offering high-quality and accessible solutions for our patients. **How do we work?** Innovation and the use of cutting-edge digital tools drive us forward in achieving our mission. We are a multidisciplinary team that values collaboration, promotes a culture of recognition, and strives to achieve outstanding results, earning us recognition as a great place to work according to the Great Place to Work ranking. Join us as our next **Early Childhood Technician** at **Achs Daycare and Preschool**, and together let’s make Chile the country that best cares for workers and their families. **What are the objectives of the position?** Provide support to educators in implementing pedagogical practices aligned with quality standards defined in the educational project and compliance with daycare protocols, through planning and executing learning experiences appropriate to children's developmental levels, aiming to create a safe and trusting environment. **What will be your main challenges?** * Implement learning experiences in activity rooms and daycare according to plans, ensuring children's safety and well-being while contributing to their holistic development. * Foster positive interactions with peers, strengthening teamwork to ensure a united educational community, collaborative work, and a comfortable environment. * Develop a sense of belonging among children, families, and staff by recognizing diverse cultures, educational needs, and abilities, thus contributing to children's holistic development. * Ensure active family participation in their role as primary educators of children, reinforcing the emotional and educational bond between families and their children. * Collaborate with educators in managing educational materials and space usage, ensuring proper maintenance, appropriate use, and alignment with children's developmental stages. * Promote and uphold healthy lifestyles through proper hygiene habits, balanced nutrition, and daily physical activity, ensuring adherence to daily routines. * Promote respectful interactions with children, peers, and the broader educational community at all times. **What requirements must you meet?** * Education: Early Childhood Technician or Special Education * Two years of professional experience in the role. * Availability to work on a fixed-term contract for 3 months, with possible renewal. **What benefits will you receive?** * Holiday bonuses, birth bonus, schooling bonus, vacation bonus, among others * Cost-of-living adjustment (IPC) * Opportunities to enhance your education through the Employee Scholarship and Continuous Training Program * And multiple benefits focused on your physical, emotional, financial, and social well-being **How will you work?** * 39 hours per week * On-site * Availability to work rotating shifts, totaling 39 hours per week (Shift 1: 7:30 am \- 4:00 pm, Shift 2: 8:30 am \- 5:00 pm, Shift 3: 9:30 am \- 6:00 pm, Shift 4: 11:30 am \- 8:00 pm) **We invite you to join this challenge!** *At Achs, we are committed to equity, diversity, and inclusion. If you need accommodations during the selection process, please let us know so we can provide the best possible experience.*

2222+22 Villa El Arrayán, Vicuña, Chile

Negotiable Salary