**Company Description:** We are a company committed to providing comprehensive healthcare and wellness services and solutions. We specialize in managing contact center platforms designed to efficiently, personally, and humanely meet our clients’ needs—with a focus on caring for each individual. We continuously innovate, adapting to industry trends and challenges to deliver high-quality service that meets standards of excellence and professional ethics. **Job Responsibilities:** Sercomed, a customer service company specializing in the healthcare sector with over 27 years of market leadership, is currently seeking new team members. **Mandatory Requirements:** * Completed secondary education. * Work experience in customer service. * Proficiency in computer use. **Work Schedule:** * Hybrid format: 6 days on / 1 day off, or 5 days on / 2 days off. * Rotating shifts from Monday to Friday between 7:00 a.m. and 8:00 p.m., and fixed Saturday shifts from 9:00 a.m. to 2:00 p.m. **Pre-employment Details:** * In-person training sessions from 9:00 a.m. to 5:00 p.m.; $10,000 CLP will be paid for each full day of attendance. **Net Monthly Salary:** $585,000 CLP **Job Responsibilities:** * Address patients’ various questions and concerns regarding their medical appointments. * Accurately register scheduled medical exams and procedures. * Guide users through the websites of medical centers and clinics. **Contract Type:** * First contract: Fixed-term for 30 days. * Second contract: Fixed-term for 60 days. * Third contract: Indefinite-term. **Benefits Starting from the Indefinite-Term Contract:** * 50% discount on Lipigas gas refills. * Caja Los Andes: discounts on health and entertainment services. * Preferential rates at SmartFit. * Optional life and health insurance through BICE Vida. **Requirements:** Completed secondary education. Work experience in customer service. Proficiency in computer use. **Offer Conditions:** **Benefits:** * Wellness activities * Training programs and courses * Coaching