Data Analyst

Description

Job Summary: We are seeking a Data Analyst to collect, analyze, and visualize data, providing strategic insights to support decision-making and improve business performance. Key Highlights: 1. A challenging role contributing to strategic decision-making. 2. Working for a leading multinational security company. 3. A collaborative and enriching work environment. **Do you want to join a leading multinational security company? Join us!** Prosegur is a global benchmark in the private security sector. With a presence across five continents, we currently employ over 160\.000 people. Through our five business lines (Prosegur Security, Prosegur Cash, Prosegur Alarms, Cipher, and Prosegur AVOS), we deliver trusted security solutions—based on the most advanced market offerings—to businesses, homes, and commercial establishments. Currently, for **Chile**, we are recruiting for a new position: **Data Analyst**, responsible for collecting, analyzing, and visualizing data to provide strategic business insights. This includes identifying trends, patterns, and improvement opportunities from internal and external data sources to support informed decision-making and enhance business performance. Additionally, this role will lead process-improvement and customer-service initiatives focused on increasing customer satisfaction and retention. **What will you do in this role?** * Use tools and techniques to extract data from diverse sources. * Ensure data is clean, accurate, and ready for analysis—including identifying and correcting errors or inconsistencies. * Apply statistical methods and data analysis techniques to identify patterns, trends, and relationships that yield valuable insights for decision-making. * Develop detailed reports presenting analytical findings clearly and understandably for organizational stakeholders. * Build interactive dashboards enabling users to explore data and derive insights autonomously and in real time. * Design and implement various dashboards using Power BI. * Evaluate current company processes and operations to identify customer-facing improvement opportunities. * Use predictive modeling techniques to anticipate future trends and make recommendations based on data projections. * Collaborate closely with departments such as Finance, Marketing, Sales, and Operations to understand their information needs and provide the necessary data for informed decisions. * Communicate data analysis results to stakeholders via presentations, meetings, and written reports—ensuring insights are understandable and actionable. * Provide training and support to end-users on interpreting reports and dashboards, and on using BI tools. * Administer and maintain the company’s BI tools, ensuring proper functionality and regular updates. * Continuously evaluate and improve BI processes to ensure alignment with evolving business needs and technology. * Design and execute customer loyalty campaigns aligned with the customer lifecycle, intervening at each stage to increase retention. * Lead improvement projects to close identified gaps, based on analyses performed and opportunities detected. **What do we expect from you?** * Proficiency in BI tools and databases, plus skills in query languages (SQL), data visualization tools (Tableau or Power BI), and programming languages (Python or R). * Experience in data analysis and modeling. * Experience managing BI projects. * Knowledge of statistics. * Advanced proficiency in Microsoft Office. **What will you find in this opportunity?** * A collaborative and enriching work environment promoting core values: think positively, be unstoppable, and care about people. * A challenging role delivering critical insights to various business areas—directly contributing to strategic decision-making. * A range of corporate benefits, including life insurance, training programs, scholarships, and more. **Do you identify with this challenge? We look forward to your application!**