Carry out administrative processes, generating follow-up reports on requests, in order to contribute to delivering a service aligned with the objectives and standards defined by the company. What will you have to do? Handle requests and requirements from strategic clients through the communication channels provided by the company. Identify possible omissions and anticipate concrete and timely solutions. Evaluate issues presented by internal and external clients, providing optimal and accurate solutions. Interact with different departments within the company to improve solutions, follow-ups, and closing of processes and/or cycles. Prepare reports for tracking customer information, maintaining efficient control over internal and external data. Advise clients on using self-management tools. We are a leading company in the logistics and distribution market, here to provide the best service to our customers and help them achieve their goals and dreams to boost their growth. In our culture, we have integrated values and pillars to meet the needs and challenges of our customers and the market, aiming to provide the best solutions in distribution, transportation, logistics, and international trade services. Thus, our goal is to make E\-Commerce increasingly accessible and satisfying for everyone, and we believe you can help us in this process! Requirements What do we expect from you? ✨ Professional Technical Education (Business Administration Technician, Tourism, Bilingual Technician, or related field). 2 years of experience in administrative roles. Intermediate MS Office skills. Client portfolio management experience. Benefits We offer life, supplementary, catastrophic, and dental insurance. We have various agreements with major telecommunications, internet, energy, banking, and health insurance providers. Your health matters to us! That's why we have a pharmaceutical agreement allowing you to access preferential prices. ‍ ️ We support your personal well-being with affordable fitness training, yoga, and dance classes. Agreements with academic institutions and internal training programs. We provide two holiday bonuses per year. Flexible working hours. And many more! All applications are subject to Law 21\.015, creating day by day an \#inclusive and \#tolerant environment where ✨everyone is welcome✨. If you require accommodations to participate in our selection process, please notify us in the questions section.