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Job Summary: We are seeking Integrated Executives for Banco Falabella at the Ahumada branch, responsible for delivering exceptional customer service and promoting digital banking, with an emphasis on dynamism and innovation. Key Highlights: 1. Opportunities for personal and professional development. 2. Excellent work environment and outstanding experience. 3. Being part of a competitive and continuously growing company. **Job Description** ---------------------- A bank that always puts people first? Yes, that’s who we are — a team of and for \#Gennials, focused on simplicity, lightness, and digital transformation. Join us to innovate, challenge yourself, and create the best digital solutions to simplify our customers’ lives at \#BancoFalabella and across all businesses of \#FalabellaFinanciero, where we belong. We firmly believe that the diversity of our teams is a value that enriches us. Because what truly matters is your talent, our job openings are open to all individuals, regardless of age, ethnicity, sexual orientation, gender identity, ideology, and/or disability status. Are you ready to join Banco Falabella? Every day is different for us — we work with commitment, innovation, and teamwork. If you are passionate about dynamic work and challenges, this is your opportunity to make things happen! For the Channels/Branches Management team, we are looking for INTEGRATED EXECUTIVES for the Ahumada branch, with the challenge of ensuring excellent customer service quality by addressing inquiries and achieving 100% resolution of customer requests. Your additional responsibilities will include: * Promoting the Bank’s Digital Strategy by advising customers on using digital platforms (mobile app, website). * Resolving customer requests and needs across various areas — including inquiries, requests, complaints, and general advisory — delivering high-quality service that positively impacts NPS. * Achieving sales targets by offering Falabella Financiero products (credit/debit cards, consumer loans, cash advances, checking accounts, associated insurance, and other cross-selling opportunities) to customers based on platform evaluations. * Supporting the branch security team during opening or closing procedures according to your assigned shift. Aligning with and supporting instructions provided by your supervisor regarding security protocols. As part of our team, you will enjoy: * Opportunities to take center stage in your own development. * An excellent work environment — you’ll have an outstanding experience! * The chance to join a competitive, energetic, and continuously growing company. * Being part of one of Latin America’s largest and most established companies. **Candidate Requirements** -------------------------- * Completed Secondary Education and/or Professional Degree * Experience in Customer Service * Experience in Selling Intangible Products This position is suitable for individuals with disabilities. **Selection Process** ------------------------ Join our team and be part of Falabella’s transformation: 1\. Apply to this position. 2\. Check your email. **About Us** ------------------ We are over 90,000 people working every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of leading brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, and Falabella Inmobiliario. Each of these brands defines who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. If you are a Falabella employee, explore all available courses on the Falabella Academy platform to continue advancing your development and prepare for your next adventure with us!
