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Job Summary: This role supports compliance with the Quality Management System in pharmaceutical distribution, including qualifications and validations, and provides technical support to storage and distribution operations. Key Highlights: 1. Belong to the world's leading logistics company. 2. A culture that embraces diversity, collaboration, and leverages strengths. 3. Opportunity for professional development and continuous training. **About DHL Supply Chain** ------------------------------ We are the world’s largest logistics leader, creating competitive advantage for our customers by delivering logistics solutions based on our globally standardized warehousing, transportation, and integrated services. Our people are our greatest asset. We are certified as a Great Place to Work. At DHL Supply Chain, you will find a culture that embraces diversity and collaboration; leverages your strengths; and builds trust through our core values of respect and results. "A world driven by logistics. A company driven by our people." In this role, you will be responsible for supporting the maintenance of the Quality Management System in pharmaceutical distribution, including qualifications and validations of areas, equipment, containers, and IT systems. You will provide technical support to storage and distribution operations by establishing quality guidelines for operations and monitoring their implementation. **Your key responsibilities will include:** * Responding to all customer requirements and inquiries, as well as participating in audits conducted by customers. * Maintaining the Quality Management System based on current Good Storage Practices (GSP) and Good Distribution Practices (GDP) applicable to storage and distribution areas, including issuing and updating Standard Operating Procedures (SOPs). * Implementing and maintaining validation, qualification, calibration, and maintenance of facilities, processes, systems, equipment, and instruments in pharmaceutical distribution. * Participating in developing the Training Matrix and Annual Training Program, and managing authorizations for these documents. * Monitoring compliance with the established Quality Management System for pharmaceutical storage and distribution operations through internal inspections and reporting inspection findings to management. * Identifying and correcting deviations from the Quality Management System, maintaining records of deviations and complaints. * Issuing Change Control records for pharmaceutical distribution and participating in implementing changes to logistics operations by providing quality standards-based guidance. * Supervising receipt and return of legally controlled products, ensuring inspection of packages and/or products to identify possible adulterations, which must be reported to the product registration holder, while also complying with current sanitary regulations. Signing controlled goods dispatch guides for legally regulated products. **To succeed in this role, you must have:** * University degree in Pharmaceutical Chemistry. (Mandatory) * Basic oral and written English proficiency. * Proficiency in PC usage at user level. * Experience with Quality Management Systems (QMS). * Knowledge of Qualifications and Validations. * Knowledge of NT147 and NT208\. * Minimum one year of experience in the pharmaceutical industry. **We Offer** ------------- Because we are a company focused on our employees, we offer various benefits targeting employees and their immediate families. You’ll have the opportunity to join a global organization committed to continuous training and development—opening doors to professional growth both domestically and internationally! As a global company, we value the diversity of our employees as a true strength, and we harness this strength so everyone can feel authentically themselves every day—regardless of ethnicity, religion, sexual orientation, gender, differently abled status, or any other personal characteristic. Don’t miss this opportunity—join the world’s best logistics company! Being DHL means maximizing your potential—apply now! ***This posting complies with Law 21\.015, promoting the inclusion of persons with disabilities in the workforce.*** *\*If you encounter any issues applying, please submit your physical CV to our headquarters at Avenida del Valle Sur 524, Office 502 – Huechuraba\*
