**Implementation Analyst (1 vacancy)** **Engineers (excluding electro-technologists) \- Industrial and Production Engineers** ================================================================================================================================= ### **CONTACT INFORMATION** **Company:** NATIONAL TELECOMMUNICATIONS COMPANY S A **Economic activity:** Other telecommunication activities n.e.c. ### **DESCRIPTION** Design, plan, and execute comprehensive functional test plans related to the launch of new products and services in the consumer market, aimed at ensuring the quality of each commercial launch. Coordinate with various customer/supplier departments for continuous process improvement. Facilitate the comprehensive testing process, ensuring time to market, end-customer satisfaction, and readiness of assisted and self-service support channels. \- Perform requirements analysis for Products and Services. \- Define and execute test management. \- Measure the quality of implementation of Products and Services. \- Define processes in Customer Service Channels for Products and Services. \- Conduct and execute continuous improvement of processes. \- Establish coordination with different functional areas to carry out end-to-end testing certification. Actively participate in the various stages of product development to ensure understanding of scope and impact. \- Lead and implement SERNAC and SUBTEL policies. Lead, coordinate, and participate in various initiatives related to regulatory bodies. \- Lead and implement policies and initiatives from the VP's business areas. \- Define necessary activity plans for designing and executing user acceptance testing for initiatives in which they participate. \- Agree on testing strategy with internal and extended teams. \- Assess required capacity to achieve testing goals. \- Escalate impediments for resolution. \- Agree on testing schedules with value chain departments. \- Define and coordinate with channel managers the support processes for Product and Service handling. \- Jointly define with channel managers contingency and escalation procedures related to service lifecycle support for products and services. Metropolitan Region, Las Condes 24/09/2025 \- 19/11/2025 Reserved Full Time ### **REQUIRED QUALIFICATIONS** **Educational level:** Completed higher education **Experience:** 1 year **Degree:** * Business Engineering ### **CHARACTERISTICS** **Type of contract:** Indefinite contract **Job level offered:** Professional **Source of Offer:** WEB **Internship-type offer:** No **Suitable for the following employment groups:**People with disabilities See job requirements