**Company Description:** The Echeverría Izquierdo Group has over 45 years of recognized experience, participating in the most prominent projects within its sector in the country. Backed by a strong human team, solid and sustained growth, and financial stability, Echeverría Izquierdo stands out as a leading company in the industry. **Job Responsibilities:** At Grupo Ei, we are looking for an IT Operations Analyst to ensure the continuous and efficient operation of our corporate technological platforms. What are we looking for? Professionals with degrees in Computer Engineering, Networking, Systems, or related fields, with at least 2 years of experience in IT platform operations or second-level support. You must have: * Basic knowledge of best practices in IT service management (ITIL, COBIT) * Fundamentals of automation (Power Automate, PowerShell, basic scripting) * Knowledge of cloud services (Azure, Microsoft 365, identity and access) What will you do? * Monitor the operation of corporate IT platforms (Azure, Entra ID, Microsoft 365, Power Platform, etc.) * Resolve second-level incidents and coordinate with technical teams and providers as needed * Execute maintenance tasks and automation scripts for operational workflows * Document operational procedures, incidents, and corrective actions in Azure DevOps * Support identity and access management by validating the application of defined policies in Entra ID * Participate in managing automated workflows developed in Power Platform * Generate performance, availability, and operational SLA compliance reports * Monitor integrations between Microsoft services * Propose operational improvements and preventive actions to avoid service interruptions * Ensure compliance with security policies and established operational procedures Grupo EI rejects all forms of discrimination and is committed to ensuring that all employees, both current and applicants, are treated with respect for their diversity, thereby promoting equity and equal opportunities, whether at the beginning of the employment relationship or at any stage of its development. This opportunity complies with Law 21\.015, which encourages the hiring of people with disabilities. **Requirements:** Degree in Computer Science, Networking, Systems, or related fields. At least 2 years of experience Knowledge of best practices in IT service management (ITIL, COBIT). **Offer Conditions:** **Benefits:** * Training and courses * Product discounts