**Company Description:** We are a company committed to providing comprehensive care services and solutions in the field of health and wellness. We specialize in managing contact center platforms aimed at efficiently, personally, and humanely meeting our clients' needs, with a focus on caring for each individual. We are constantly innovating, adapting to industry trends and challenges to deliver quality service that meets standards of excellence and professional ethics. **Job Functions:** Sercomed, a company specialized in customer service within the Health sector with over 27 years leading the market, is currently seeking new team members. **Mandatory Requirements:** * Completed secondary education. * Work experience in Customer Service. * Good computer skills. **Working Hours:** * Hybrid format, 6x1 and 5x2\. * Rotating shifts distributed from Monday to Friday between 7:00 to 20:00 hrs., and on Saturdays with fixed hours from 9:00 to 14:00 hrs. **Pre-employment details:** * In-person training sessions held from 9:00 to 17:00 hrs., with $10\.000 paid for each full day of attendance. **Monthly net salary:** $585\.000 **Job Responsibilities:** * Address various patient inquiries and questions regarding their medical appointments. * Accurately enter medical exams and procedure scheduling. * Guide users through the websites of medical centers and clinics. **Type of contract:** * First contract: 30-day fixed term. * Second contract: 60-day fixed term. * Third contract: Indefinite term. **Benefits starting from indefinite contract:** * 50% discounts on Lipigas refills. * Caja los Andes, discounts on Health and Entertainment. * Preferential rates at SmartFit. * Option for BICE Vida Life and Health Insurance. **Requirements:** Completed secondary education. Work experience in Customer Service. Good computer skills. **Offer Conditions:****Benefits:** * Wellness activities * Trainings and courses * Coaching