Indeed
Integrated Executive, FT, Banco Falabella Castro
**Company Description:**
We are over 90,000 people who work every day toward our firm Purpose—Simplifying and Enjoying Life More. We operate in nine countries and comprise leading brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these brands shapes who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations.
If you are a Falabella employee, explore all available courses at the Falabella Academy, which will help you continue advancing your development and prepare for your next adventure with us!
**Job Mission:**
Sales and advisory services for financial products, insurance, and collections
**Job Responsibilities:**
A bank that always puts people first? Yes—that’s who we are. A team of and for #GenZ and #Millennials, seeking simplicity, embracing agility, and thriving digitally. Join us to innovate, challenge yourself, and create the best digital solutions to simplify our customers’ lives at #BancoFalabella and across all #FalabellaFinanciero businesses, where we belong.
We firmly believe that the diversity of our teams is a value that enriches us. Since talent matters most, our job openings are open to all individuals, regardless of age, ethnicity, sexual orientation, gender identity, ideology, and/or disability status.
Are you ready to join Banco Falabella? For us, every day is different—we work with commitment, innovation, and teamwork. If you’re passionate about dynamic work and challenges, this is your opportunity to make things happen!
For the Channels/Branches Management team, we are seeking INTEGRATED EXECUTIVES for the CASTRO branch, with the challenge of ensuring excellent customer service quality—addressing customer inquiries and achieving 100% resolution of their requests.
**You will also have the following responsibilities:**
* Promote the Digital Bank strategy by advising customers on using digital platforms (mobile app, website).
* Resolve customer requests and needs across various areas—including inquiries, requests, complaints, and general advisory—delivering high-quality service that positively impacts NPS.
* Achieve sales targets by offering Falabella Financiero products (credit/debit cards, consumer loans, cash advances, checking accounts, associated insurance, other cross-selling products) to customers based on platform assessments.
* Support branch security operations—including opening and closing procedures—according to assigned shifts. Align with and support instructions provided by management regarding security protocols.
**As part of our team, you’ll enjoy:**
* Opportunities for you to take ownership of your development
* An outstanding work environment—you’ll have a great experience!
* The chance to join a competitive, energetic, and continuously growing company.
* Being part of one of Latin America’s largest and most established companies.
**Requirements:**
Completed Secondary Education and/or Professional Degree
Customer service experience
Experience selling intangible products
**Offer Conditions:

Yumbel 1036, 5700184 Castro, Los Lagos, Chile
Negotiable Salary