Are you passionate about digital sales, customer interaction, and generating business opportunities? If you enjoy dynamic environments focused on technology and excellent customer service, this opportunity might be for you. At Sergio Escobar, we are currently seeking a Replacement Digital Pre-Sales Executive in Concepción, who will be responsible for managing commercial leads, contacting potential clients, and supporting the digital sales process, ensuring timely attention and high-quality customer experience. **Main Responsibilities:** * Contact and assist customers originating from digital leads and inbound/outbound calls. * Conduct initial assessment of customer needs and guide them regarding products and services. * Pre-qualify and route leads according to their purchase intent level. * Coordinate and schedule appointments with sales advisors to close sales. * Maintain post-sale contact with customers to schedule services, spare parts, or accessories. * Support outbound campaigns across various business units (new and used vehicles, after-sales, insurance, among others). * Handle complaints and requests, ensuring prompt and effective resolution. * Keep information updated in CRM systems (Salesforce or HubSpot) and report progress to management. **Requirements:** * Higher Technical Education in Marketing, Business Administration, or related field. * Minimum of 2 years of experience in similar roles, preferably in digital sales, call center, or commercial customer service. * Knowledge of CRM platforms (Salesforce, HubSpot, or others) and Microsoft Office. * Experience in selling intangible products and basic financial knowledge. * Availability to cover a medical leave replacement for an initial period of 1 month.