Application Engineer - Copiapó

Description

Job Summary: Ecolab is seeking an Application Engineer to provide technical assistance and customer support, resolving issues and optimizing operations in a diverse and inclusive environment. Key Highlights: 1. Technical customer support to resolve issues and optimize operations 2. Build strong relationships with stakeholders in strategic accounts 3. Opportunity for professional development and continuous learning Ecolab is the global leader in water, hygiene, and energy technologies and services, offering comprehensive and customized solutions to promote safe food, maintain clean environments, optimize water use, and enhance operational efficiency for customers in more than 170 countries. We work to contribute to a cleaner, safer, and healthier world by protecting people and vital resources. To us, every person matters. We are committed to building a more diverse and inclusive workplace, guided by empathy and respect. We believe diverse perspectives, knowledge, and characteristics are welcome and should be valued. To us, each person is unique and must be encouraged to develop their full potential. Embracing differences is what enables us to create and innovate—every day. We are looking for candidates for the **Application Engineer** position in the **Copiapó** region—apply with us! **Responsibilities** * Provide technical customer support by identifying and resolving issues as needed * Support services include: sample analysis, maintenance, customer service, service report generation, chemical ordering, and chemical inventory management. * Participate in problem-solving by conducting system analyses, interpreting data, and providing written recommendations to ensure optimal customer operations * Provide routine support to Sales Representatives in district strategic accounts to execute customer system assurance plans and drive continuous improvement * Support Sales Representatives with prospective customers * Build strong relationships with stakeholders in district strategic accounts where service support is provided to other district Sales Representatives **Requirements** * Bachelor’s degree in Metallurgical Engineering, Chemical Engineering, or related field (mandatory) * 0\-2 years of experience in field technical support and mining operations * Valid Class B driver’s license, held for at least two years (mandatory) * Availability to work under Article 22 of the Labor Code * Residence in Copiapó (mandatory) **Desired Qualifications:** * Experience in industrial process water treatment and cooling circuits * Ability to engage effectively with large national and multinational customers * Strong mechanical aptitude * Experience working with MS Excel **Benefits:** * Vacation bonus, Christmas and National Holidays bonuses, birthday day off, administrative days, school assistance bonus, life insurance, and agreements with various institutions (optical, dental, banking, compensation fund, among other benefits Ecolab provides). * Learning Platform: You will have free access to our learning platform to take training sessions and courses of various types that will support your professional development. In line with Law 21\.015, which promotes labor inclusion of persons with disabilities, we invite you to apply and add your talent to our team! **Diversity & Inclusion Policy:** Ecolab fully embraces the value of diversity and inclusion, and our employees’ commitment to it. We believe our employees deserve to work in an environment where diverse perspectives, knowledge, characteristics, and talents have space—and are recognized and respected—to generate greater engagement and better outcomes. At Ecolab, we firmly believe in the importance of cultivating a diverse, equitable, and inclusive culture. We accept and celebrate the individuality of each of our associates because we know that incorporating different viewpoints and practices enriches how we do things. Through diversity, equity, and inclusion, we aim to create a workplace where our associates feel free to be themselves and reach their full potential. Because we know our people, their diverse talents, and how they collaborate enable us to better understand our customers’ needs and expectations. From the talent attraction and selection process, we are committed to demonstrating our openness and approachability so that every person feels valued and respected—always fostering zero discrimination and ensuring equal opportunity regardless of gender, age, ethnic origin, physical appearance, marital status, socioeconomic status, disability, sexual orientation, gender identity or expression. With this, we aim to become the destination for the world’s most capable talents. **Our Commitment to a Culture of Inclusion \& Belonging** Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.