**Company Description:** Our Value Proposition is to deliver total fun for everyone — an extraordinary, one-of-a-kind experience you won’t find anywhere else. **Job Mission:** Join the Total Fun team as a FULL-TIME CUSTOMER SERVICE ASSISTANT for the Summer Vacation 2026 season. **Job Overview:** If you are over 18 years old, have completed secondary education, are sociable and enthusiastic, love helping people, and want to work this summer… this opportunity is for you! **Main Responsibilities:** * Provide in-person assistance and respond to visitor inquiries. * Manage complaints, incidents, and issues with sound judgment, composure, and service orientation. * Deliver announcements via public address system. * Safeguard and manage personal belongings. * Promote and comply with safety measures and internal protocols. **We only accept experience in:** * In-person service counters * Information kiosks * Public service desks * In-person user/visitor support * Complaint desks or case resolution units * In-person after-sales service **Experience NOT considered valid:** * Sales, promotion, or restocking * Cashiers or cash desk service * Fast food or mass retail * Customer service solely aimed at selling products * Call centers (telephone-only) This position requires problem-solving, clear instruction delivery, and handling high-demand situations; therefore, direct experience at an in-person service counter is essential. You must be available to work rotating shifts on a 5x2 schedule, Monday through Sunday, between 10:00 a.m. and 8:30 p.m. (The exact shift days will be communicated upon hiring.) You must also be available to attend a full-day orientation one week prior to your official start date. **We Offer:** * Direct employment contract with the company * Uniform * Complimentary lunch and snack * Excellent working environment * A committed, energetic team Please monitor your email closely, as all process updates will be communicated via this channel. **Requirements:** Be over 18 years of age Have completed secondary education Be available to work rotating 5x2 shifts during summer vacation Have verifiable experience in customer service **Offer Conditions:****Benefits:** Work in a dynamic, youthful environment; gain experience in public-facing service; direct employment contract with the company; opportunity to continue employment or join the company’s internal job pool; uniform; complimentary lunch and snack.