Store Director

Description

Job Summary: We are seeking a Store Director to lead commercial operations, oversee store performance, and strengthen the customer experience in retail. Key Highlights: 1. Commercial leadership and participation in strategic decision-making 2. Dynamic retail environment with consumer products and customer service 3. High business impact on sales, operational efficiency, and shopping experience **About the Role** Mercado da Juana Chile SpA operates in the retail, food, consumer products, supply chain, customer service, and point-of-sale management sectors. We are looking for a **Store Director** to lead commercial operations, supervise store performance, strengthen customer experience, and ensure efficient inventory, team, and supplier management. This role is ideal for a professional with experience in retail, supermarkets, commercial operations, or multi-store management. **Why Join Us?** Commercial Leadership Participate in strategic decisions related to sales, operations, and business growth. Dynamic Retail Environment Work with consumer products, supply chain, customer service, and store management. High Business Impact Directly contribute to improving sales, operational efficiency, and shopping experience. Professional Development Strengthen your expertise in commercial leadership, team leadership, and multi-operation management. **Key Responsibilities** * Lead store operations and performance * Supervise store teams, area managers, and operational staff * Manage budgets, commercial objectives, and performance metrics * Monitor sales, margins, inventory, shrinkage, and product availability * Coordinate with suppliers, distributors, and internal teams * Improve customer service standards and shopping experience * Oversee promotions, campaigns, and commercial activities * Develop plans to enhance productivity and profitability * Prepare executive reports and strategic recommendations * Ensure compliance with internal policies, procedures, and standards **What We Are Looking For** Experience * Solid experience in retail, supermarkets, general retail, commercial operations, or store management * Prior experience leading teams and high-responsibility operations * Experience in food, consumer products, inventory, supply chain, or multi-store management is preferred Skills * Store management * Commercial management * Team leadership * Inventory control * Supplier management * Customer experience * Performance metric analysis * Budget management * Organization and decision-making Education * Professional degree in Commercial Engineering, Business Administration, Retail Management, Logistics, or a related field * Postgraduate studies or certifications in retail, sales, operations, commercial management, or leadership are preferred Salary: $3\.800\.000 \- $5\.300\.000 per month Work Location: On-site employment