




**Company Description:** We are over 88,000 people who work every day toward our firm Purpose: Simplify and Enjoy Life More. We operate in 9 countries and comprise five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands shapes who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch new initiatives and innovate, take risks, and create opportunities that keep us at the forefront—driving us to constantly reinvent ourselves and deliver the best shopping experience at every touchpoint with us. **Job Responsibilities:** Today, our Punta Arenas store is understaffed, and we’re looking for our next Customer Advisor! So if you’re seeking new career opportunities, keep reading—this could be the role for you… Are you ready to take on the challenge? **Your responsibilities will include:** * Delivering a memorable in-store shopping experience to customers at all times. * Greeting and guiding customers—welcoming them and clarifying their questions to ensure an exceptional in-store experience. * Assisting customers in locating products upon request. * Informing customers about available payment options (Cashier Centers, Fpay, Post Mobile, etc.). * Continuously organizing and restocking products on the sales floor. * Reporting to supervisors regarding fast-moving products to prevent stockouts. * Transporting damaged products to the warehouse and documenting them accordingly. * Driving sales in your assigned area by promoting initiatives and strategies aimed at increasing sales. How does this sound so far? **Applying is simple—you just need to:** * Hold a completed Secondary Education certificate. * Have prior experience in customer service. * If foreign, possess Valid Permanent or Temporary Residence, or Temporary Residence with Certification of Definitive Visa Application Support. * Prior experience handling cash registers and sales is desirable. * Bonus points for your application if you have retail experience and/or experience in similar roles (e.g., cashier, purchasing advisor, sales associate, etc.). * Consider yourself highly customer-oriented, capable of delivering excellent service and a superior shopping experience. Not convinced yet? Don’t worry! Here are some of our many benefits (upon transitioning to an indefinite-term contract\*): * Complementary Health Insurance * Shopping discounts with the Institutional CMR Card * Agreements with gyms and entertainment centers * Discounts at dental clinics, ophthalmology clinics, and others * Discounts at educational institutions * Growth opportunities within the company! What are you waiting for? Apply here and get the chance to be the protagonist of major transformations. Be part of the change—we’re waiting for you! This job posting complies with Law No. 21.015, which promotes the inclusion of persons with disabilities in the labor market. If you require any reasonable accommodation, please specify it clearly in your application. **Requirements:** Retail experience Completed secondary education Minimum age of 18 Customer service experience **Offer Conditions:


